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  1. #1

    erupt.com unavailable

    I wondering if Andrew Page aka "appage" or "appage21" picked up our money and then vanished with money and our files.

    Server seems down and so do his own erupt.com hosting page.
    Last edited by Spirit; 09-10-2009 at 12:45 PM.

  2. #2
    Join Date
    Jul 2009
    Location
    Texas
    Posts
    232
    Have you tried contacting them by phone?

    Domain name: erupt.com

    Registrant Contact:
    Erupt.com
    ERUPT Admin ()

    Fax:
    79 Hulst Rd,
    Amherst, MA 01002
    US

    Administrative Contact:
    Domain Interactive Services
    Domain Admin (Email Masking Image@erupt.com)
    +1.56145030111
    Fax: 1
    1805 Bloor Street
    Boca Raton, 33433


    Technical Contact:
    Domain Interactive Services
    Domain Admin (Email Masking Image@erupt.com)
    +1.56145030111
    Fax: 1
    1805 Bloor Street
    Boca Raton, 33433

  3. #3
    No, I think that this number isn't from Andrew but domain privacy service. But I noticed today this thread:

    http://www.webhostingtalk.com/showthread.php?t=881057

    So who knows where our files ended...

    Thanks, though.

  4. #4
    Join Date
    Feb 2004
    Location
    Los Angeles, CA
    Posts
    58
    I have a web management client who's hosted with Erupt. Anyone know what's up with this sale/server move?

  5. #5
    what happened about erupt? I CAN'T open my website 2 days.Anyone tell infornations?

  6. #6
    Join Date
    Feb 2006
    Location
    India
    Posts
    858
    Does anyone know who was the buyer finally in
    http://www.webhostingtalk.com/showthread.php?t=881057 ? Maybe they could help.

  7. #7
    If there was buyer at all.
    erupt.com domain owner in whois is still:

    Erupt.com
    ERUPT Admin ()
    Fax:
    79 Hulst Rd,
    Amherst, MA 01002
    US

    And andrew's adress is:

    Page, Andrew appage21 @ gmail dot com
    79 Hulst Rd
    Amherst, MA 01002
    United States
    8006891456 Fax --



    Domain nameservers are down. Maybe someone should ask his host LiquidWeb, what happened with our files, but I doubt that they are willing to help in such matter.
    I have very bad feeling regarding this...

  8. #8
    Join Date
    Feb 2006
    Location
    India
    Posts
    858
    It could be a network routing issue, at some monitoring points the site is still up and accessible.

  9. #9
    Is it? Erupt.com?

    checked by check start date (GMT hour) download size1 status duration
    Paris/France 09/11/2009 22:01:24 0 bytes Unknown host 20007 milliseconds

    Brussels/Belgium 09/11/2009 22:01:24 0 bytes Unknown host 28359 milliseconds

    Amsterdam/Netherlands 09/11/2009 22:01:24 0 bytes No response 30004 milliseconds

    Munich/Germany 09/11/2009 22:01:24 0 bytes No response 30000 milliseconds

    Brugg/Switzerland 09/11/2009 22:01:24 0 bytes No response 30015 milliseconds

    Dallas/USA 09/11/2009 22:01:24 0 bytes No response 30030 milliseconds
    Source: http://www.internetvista.com/check-result.htm

    No, their site is down, domain unresolved... same as our sites. 4th day already.

  10. #10
    I also have a few sites (4) that are/were hosted with them. I'll keep searching for answers, but if anyone figures this out, please post here.

  11. #11
    i talked with the people at liquidWeb, and they cannot help us unless we have username password for erupt.com. i have all my scripts work there, and only have a backup from a month ago. all my client lists of over 800 customers are in the database. I only have list of about 400, saved in my computer. I sent an email to the appage21@gmail.com. No reply yet. Apparently the business got sold at around $1200 per the other forum topic that Andrew began posting. Any help would be really appreciated from anyone. By the way, I have 11 sites hosted with them. 3 are very critical in operating the business. I am ready to pay $$ for retrieval of those sites. Thanks for looking and beginning the post.

  12. #12
    Perhaps someone close to 79 Hulst Rd, Amherst, MA 01002 (the address of the domain registrant), should make a trip there, and may be we can raise $$ to fund that trip.

  13. #13
    sujanks, I also mailed his appage21 adress two days ago and no reply yet. What actually people from liquidWeb said? Maybe, just maybe... they still have server datas and maybe, just maybe.. they would be willing to put it online for some day or so.. to help people to get their datas back? It's not like we would need his password for that. We have own passwords for own accounts on his (ex) server.

    There is so much unknown. Did he sold company? Domain is still registered on his name. He stopped to pay liquidWeb bill and they put server offline? His cPanel license expired? Etc...

  14. #14
    Join Date
    Feb 2004
    Location
    Los Angeles, CA
    Posts
    58
    Still no update, folks??

    Is there any way to identify the new owner??

  15. #15
    I have no idea. I asked if they can provide me any info, and they said, I have to give them username and password for erupt.com. So, seems it is hosted there. Then I asked if they host erupt.com, and they said, they cannot provide me any info. So, may be they can't. Perhaps we can all get-together, like all the people affected and put a request, and perhaps they can help. May be offer some $$.

  16. #16
    Join Date
    Jul 2005
    Location
    Edinburgh
    Posts
    3,883
    hmm...looks to me that erupt.com has indeed erupted.

    good luck in retrieving your data.

    owm

  17. #17
    I hate reading threads like these when many people are affected and the site owners (new and old) have no regard for the people they have effectively ripped off.
    Good luck getting some resolution.

  18. #18
    feel so sad....what has happened with this company?
    I just want to manage my domain name setting,
    and point to other hosting...now
    But Erupt.com's web console has been lost....
    who knows how to do ><

  19. #19
    what's happen with about erupt?
    I just want to know how can I manage my domain name!!?
    I want to get back my username and password to manage it...

  20. #20
    Go to the profile page and search for all posts, there are only 30.

    try these:

    http://www.webhostingtalk.com/showth...63#post4612663
    http://www.webhostingtalk.com/showthread.php?t=697842
    http://www.webhostingtalk.com/showth...27#post5173227


    which leads to:

    http://whois.domaintools.com/freegbs.com
    http://whois.domaintools.com/findhost.com

    Join the dots.

    Boca Raton, Bloor Street(if it actually exists)
    fhdotcom(at)aol.com

    9816 Grand Verde Way
    Boca Raton, 33428
    US

    1805BloorStreet
    BocaRaton, FL 33433
    US

    Look at the whois yourself for the rest.

    Notice it says "95media" owns about 50 other domains

    So, if you register, you can look at the rest, and maybe track down a real name, address, and phone number. Or try searching "95media" on a search engine.


    Just did, this appears accurate:

    http://whois.domaintools.com/craigslistdayton.com

    valid name,address, phone and email

    but try the search yourself

    final edit:

    this one is even better:

    http://www.ip-adress.com/whois/95media.com




    .
    Last edited by plumsauce; 09-13-2009 at 04:51 AM.

  21. #21
    http://whois.domaintools.com/ehosts.com

    ok, you guys are on your own now.

    edit:

    well ok, 1 more, look at the netblock contacts at the very bottom, they are usually pretty strict about that info.

    http://www.domaincrawler.com/ip/view/ns2.erupt.com
    Last edited by plumsauce; 09-13-2009 at 05:21 AM.

  22. #22
    I, for one, don't care about the money i've paid for hosting not provided, or for the files on my site, or anything right now. All i'm interested in is regaining control of Masonity.com, which was registered for me by shadowcore when i signed up for their hosting. Erupt bought shadowcore, and hopefully the dates of registration / change of owner in the past along with a few emails between myself and erupt should be enough to get godaddy to transfer the domain to my name. Well, we can hope, can't we!

  23. #23
    Thank you plumsauce for the info. sounds pretty solid.

    I have emailed the admins of both 95media and liquid web. i tried to call all the phone numbers and seems all are disconnected already. but, hopefully there is an email response.

  24. #24
    Join Date
    Sep 2009
    Location
    Milwaukee, WI
    Posts
    0
    Ever since Shadowcore was bought out by erupt.com, service and uptime have been very spotty. Does anyone have any suggestions on how to get a hold of the files from our sites? I realized my last downloaded backup was in February and for some reason I'm missing the files on my computer. (Go figure, right?) This really makes me angry, considering I renewed in July for a year simply because I didn't have time to research and find a new host. Guess now I have to make time? Thanks to Google Apps I was able to get my email back up and running, at least. But my entire business is gone right now.

  25. #25
    Join Date
    Feb 2004
    Location
    USA
    Posts
    1,572
    This is sad news, hope you guys get your data back, wasnt this host forsale a couple of days ago on this forum?

    Cheers

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