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  1. #1
    Join Date
    Nov 2005
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    Plesk (windows) disabled by a antivirus scan

    hello,

    after a virus scanning plesk monitor shows plesk as disabled.

    if we try to start it, nothing happens.

    if we tray to run the installer again, we get a pippe code 2 error.

    any help in fix this issue?

    thanks!

  2. #2
    Join Date
    Apr 2005
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    probably the binaries in plesk was affected by virus. did u r virus scan show some results ?/
    Sam
    Supportlobby.com - Expertise in Windows/Linux server support, IaaS and PaaS Management
    Spiralbean.com - Custom Software Development
    Email: exec @ activelobby.net | Skype: unni_active

  3. #3
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    Quote Originally Posted by activelobby4u View Post
    probably the binaries in plesk was affected by virus. did u r virus scan show some results ?/
    yeah, that some files are still infected:

    C:\Program Files\Parallels\Install\090420.16\SiteBuilder4.msi: VBS.Psyme-23 FOUND

    C:\WINDOWS\Installer\238bc0b.msi: VBS.Psyme-23 FOUND

  4. #4
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    Best solution is to try and repair your plesk installation from add-remove programs or download a new binary to modify the current installation as there is a chance that the existing ones are affected.

    PS : Best possible solution is still a reimage if you are badly affected
    Sam
    Supportlobby.com - Expertise in Windows/Linux server support, IaaS and PaaS Management
    Spiralbean.com - Custom Software Development
    Email: exec @ activelobby.net | Skype: unni_active

  5. #5
    Join Date
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    Quote Originally Posted by activelobby4u View Post
    Best solution is to try and repair your plesk installation from add-remove programs or download a new binary to modify the current installation as there is a chance that the existing ones are affected.

    PS : Best possible solution is still a reimage if you are badly affected
    yeah, it seens that I will need a reimage

  6. #6
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    Quote Originally Posted by winger View Post
    yeah, it seens that I will need a reimage
    try making a plesk backup before u give it away ..will help in restoring the accounts.

    Safest best is to bring up another server and migrate the accounts to the new server
    Sam
    Supportlobby.com - Expertise in Windows/Linux server support, IaaS and PaaS Management
    Spiralbean.com - Custom Software Development
    Email: exec @ activelobby.net | Skype: unni_active

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