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  1. #1
    Join Date
    Sep 2008
    Location
    St. Paul, MN
    Posts
    220

    whmcs some issues pointed out to me

    When I upgraded from V3 to V4 I wasn't aware of the template changes and I didn't do the integration myself so I contacted WHMCS support about why knowledgebase articles weren't displaying correctly.

    I was referred to http://wiki.whmcs.com/Version_4.0_Re...mplate_Changes by whmcs support, I replaced the files listed in my template but still have the same issue where it won't display.

    Also can someone point me to the link about how to get https working correctly in V4? I found it previously but it was bookmarked on my laptop that died last week and bookmarks were one of the few things I didn't back up.

  2. #2
    Join Date
    Apr 2007
    Location
    United Kingdom
    Posts
    1,861
    Do you have a link to your knowledgebase?

    After uploading, did you clear out the templates_c folder?

  3. #3
    Join Date
    Sep 2008
    Location
    St. Paul, MN
    Posts
    220
    Quote Originally Posted by Dan_EZPZ View Post
    Do you have a link to your knowledgebase?

    After uploading, did you clear out the templates_c folder?
    http://www.hostedplanet.com/clients/knowledgebase.php

    should I clear the templates_c folder? I didn't see that mentioned anywhere previously

  4. #4
    Join Date
    Apr 2007
    Location
    United Kingdom
    Posts
    1,861
    Yes, if you make any template changes it'd best to delete everything in the templates_c folder, it's just a cache.

  5. #5
    Join Date
    Sep 2008
    Location
    St. Paul, MN
    Posts
    220
    that seems to have fixed the issues with the template

    <3

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