Hi everybody ,
I did Placed yesterday an order of a Windows Vps starter for 1 month( just to check the quality ) .
But till now no reply about my order .
The Invoice is paid & the Account is ACTIVE .
May i Know it's during for how long to get my order - getting the vps - ?!
Have you tried contacting them via their website, email or phone calls?
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Majority of the accounts in EuroVPS are processed almost instantly, however those payments which have mapped details different (entered telephone from UK and IP fom US ) get held up in the anti fraud manager by hspc panel (the system we use), which is later processed manually after a security verification process . This can also happen due to incomplete details being entered at the time of sign up. Probably your payment and account is held up there.
It would be great if could send a mail to [email protected] with your invoice number or the welcome letter you received.
Additionally , please make sure whether there was a verification email from the security department , which was sent to initiate the security clearance.