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  1. #1

    BEWARE OF ZNET INDIA

    THE WORST WEBHOSTING COMPANY IN INDIA, WITHOUT ANY DOUBT.

    They have a very careless and casual attitude toward their clients.The customer support is the worst.
    I had many such encounters. Site will go down for long long hours without any information.
    There will be continously some or other error, which the incompetent support staff is unable to handle, and do not wish to respond or reply. there is no accountability regarding the resolution of tickets submitted.
    I had few urgent issues regarding my hosting, and the errors till today since two months stand unresolved. I am really having a very horrifying experience with them.

    moreover for last 2 days the site is not responding and showing 'under construction.
    I had submitted so many reminders and ticket without a single response from them.

    not recommended at all. One should avoid any contact with such companies.They are only interested in sales and advertising, and their support is a BIG ZERO.
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  2. #2
    Join Date
    Jul 2009
    Posts
    639
    If you havn't done so; make a backup and just move host.
    bihira.com | 10+ Years of Web Hosting Experience!
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  3. #3
    Join Date
    Sep 2008
    Location
    New York, US
    Posts
    477
    Sorry to hear about your experience. There are plenty of reputable hosts on here, just check the offers section.

    But, in order to verify your review please hit the "REPORT" button on your post and send the mods your website.
    Brook Hollow Brands
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  4. #4
    thank u, i have reported to the mods as advised.
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  5. #5
    Join Date
    Oct 2002
    Location
    EU - east side
    Posts
    21,913
    The OP has provided a domain that has been pointing to znet india for almost 2 years (as far as I can verify).

    Thank you for your cooperation drjayantabhowmick, and sorry to hear you're not happy with your host. I see that the host is using a US based data center, so finding a valid alternative shouldn't be all that hard.
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  6. #6
    Join Date
    May 2008
    Location
    Iowa
    Posts
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    I'm sorry to hear your experience with the company has been a negative one. I hope the next web hosting provider you get will suit your overall needs much better. Thank you for the review and best of luck to you.
    We develop brand identity for the web.
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  7. #7
    It is a pity to hear about your troubles. Backups is somathing personal and you need take care of it personally.
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  8. #8
    Join Date
    Apr 2009
    Posts
    643
    I assume each such story has both sides and I would love to hear another part and maybe another story
    ASPnix Web Hosting - ASP.NET, MS SQL, AJAX, Hyper-V
    Microsoft Hosting and Virtualization
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  9. #9
    Thank you for sharing your story. I have an experienced to bout India support. The worst support I have encounter in my life. They never reply. How sad to have that kind of people on the support system.
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  10. #10
    Join Date
    Apr 2009
    Location
    Tamilnadu, India.
    Posts
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    I'm sorry to hear such a comment about Indian Company, many reputable companies available in WHT, try them..

    good luck!
    WebHost18.com - Domains | Shared Hosting | Reseller Hosting | VPS Server
    Bravo Technologies - Complete Network and Security Solutions Provider
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  11. #11
    Join Date
    Nov 2007
    Location
    India
    Posts
    843
    sorry to hear this,good luck with next provider
    HostNotch Hosting Services 99.9% uptime Shared Hosting, Reseller Hosting
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  12. #12
    Join Date
    Jun 2007
    Location
    India
    Posts
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    sorry to hear ur experience .

    are they here at wht ....
    david .c
    web hosting india , www.easy2host.in
    windows , linux -- webhosting / reseller hosting
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  13. #13
    Join Date
    Nov 2007
    Location
    India
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    843
    Quote Originally Posted by sanudeep View Post
    sorry to hear ur experience .

    are they here at wht ....
    ya one of the rep is here too but i think they are not active
    HostNotch Hosting Services 99.9% uptime Shared Hosting, Reseller Hosting
    yajur | Sales Team
    CPanel Hosting R1 Soft Offsite-Backup Great Uptime
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  14. #14
    Join Date
    May 2008
    Location
    Melbourne, Australia
    Posts
    10,482
    As mentioned, It is sad to see such a bad experience and especially as a lasting customer. I would personally advise that if you cannot get a response from all their available contact methods it might time for a change.

    Their are plenty of reputable and well known companies here on WHT that could be suitable to your needs, If you feel that this would be a new step then we would more thanbe happy to help you in your quest.

    Good Luck,
    Do let us know how you get on
    l Dedigeeks (Twitter) Shared Reseller Cloud VPS Since 2010
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  15. #15
    Join Date
    Aug 2007
    Posts
    6,882
    Sorry to hear your troubles mate. The only suggestion I can give you is to make the next step very careful. Do the intense research to avoid such problems in future. Take this as a lesson and hope your next host will be 'best host' for you.
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  16. #16
    Join Date
    Mar 2009
    Location
    India, Kolkata
    Posts
    107
    www.znetindia.com is a softlayer.com server reseller company. I have talked to their staff in person, they really do lack the knowledge needed for this hosting industry.

    Instead you can choose www.net4.in because thay have 4 datacenters in India.

    I suppose your website visitors are mostly from India, then choose net4.in, because your site will have low latency(40-90ms),means faster browsing experience.
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  17. #17
    Join Date
    Aug 2007
    Posts
    6,882
    Quote Originally Posted by singh-admin View Post

    Instead you can choose www.net4.in because thay have 4 datacenters in India.

    I suppose your website visitors are mostly from India, then choose net4.in, because your site will have low latency(40-90ms),means faster browsing experience.
    Do you have direct experience with this company? If so how long have you been hosting with them.
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  18. #18
    Join Date
    Mar 2009
    Location
    India, Kolkata
    Posts
    107

    Thumbs up

    Quote Originally Posted by iHubNet-Matt View Post
    Do you have direct experience with this company? If so how long have you been hosting with them.
    Yes, I have 27 client website hosted with www.net4.in

    And i have been doing business with them for more than 2 years now, and their support staff are good, knowledgeable and friendly.

    I had many websites hosted with www.znetindia.com also, but their servers were overloaded with lots of domains, so downtime was regular. their most clients are from India, and they have servers in USA(softlayer).

    from USA to India avarage websites ping/latency= 280-360ms (www.znetindia.com)

    but servers within India, website ping/latency= 40-90ms (www.net4.in)
    Last edited by singh-admin; 09-05-2009 at 02:25 PM. Reason: clarification
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  19. #19
    Join Date
    Aug 2007
    Posts
    6,882
    singh-admin,

    Thanks for the detailed update mate.
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  20. #20
    Join Date
    Jun 2001
    Location
    Gotham City
    Posts
    1,849
    and the errors till today since two months stand unresolved
    Wow, you have a high level of patience. I would've walked out within a week.
    [[ Reyox Communications / USA based cloud servers & support / 9 years of hosting websites ]]
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  21. #21
    Join Date
    Apr 2009
    Location
    OnTheWeb
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    I would really like to see one of the owners of this company reply please!!! (if they did not do so already)
    If you're the smartest person in the room then you're in the wrong room
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  22. #22
    Join Date
    Apr 2009
    Location
    India
    Posts
    162
    you should have joined other company rather then waiting for their reply for such long time, good luck for next host.
    Team Overline India
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  23. #23
    Join Date
    Dec 2007
    Posts
    43
    This is so not true.

    I used to Host with znet and have found them to be good. Reasons being:

    1) They offer good variety of Hosting packages and are coming with many new initiatives as well

    2) They keep their Servers updated with the latest in the industry - always

    3) The features are very competitive and

    4) Support is very good and well spoken

    Net4: They are not at all worth it
    Last edited by ashishy; 09-07-2009 at 08:04 AM.
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  24. #24
    @ashishy: if they are so good then why did you move away. But I agree with the fact about net4, they are not worth it.
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  25. #25
    Join Date
    Dec 2007
    Posts
    43
    Quote Originally Posted by Hostbuster347 View Post
    @ashishy: if they are so good then why did you move away. But I agree with the fact about net4, they are not worth it.
    I got my own servers from RackSpace. Thats why
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  26. #26

    thank u to all

    I am very thankful to all of you for your valuable comments.
    But, initially 4 yrs back, their service was not so bad.

    I am unable to change the hosting service, as once you deal with znet india, you are literally "trapped". They do not transfer the domain and block it indefinitely if you do not renew. I can only change the domain name too to transfer to other host. That will be my last option if this thing continue for long.

    Any option other than consumer court??
    Still the problem is my site is down and showing _ under construction.
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  27. #27
    Join Date
    Jun 2007
    Location
    India
    Posts
    201
    what has happened with the domain .

    have they locked it.
    is the domain registered in ur name ..
    david .c
    web hosting india , www.easy2host.in
    windows , linux -- webhosting / reseller hosting
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  28. #28
    domain is registered in my name and address but it says it is non transferable. they have registered it . I am the official owner however
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  29. #29
    Join Date
    Jun 2007
    Location
    India
    Posts
    201

    dont think

    i dont think if some one here in wht can give a solution without knowing the domain/registrar/locked -unlocked etc

    not sure if u can post ur domain here though .

    may be u can post it in text format i suppose

    so that some one can give u ideas ...
    david .c
    web hosting india , www.easy2host.in
    windows , linux -- webhosting / reseller hosting
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  30. #30
    bodeligeneralhospital dot com
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  31. #31
    Join Date
    Jun 2007
    Location
    India
    Posts
    201
    i think this domain u can take control without the help of znet

    dont see the under construction page though .

    can see some 10/15 line of content on the home page with white back ground ..
    david .c
    web hosting india , www.easy2host.in
    windows , linux -- webhosting / reseller hosting
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  32. #32
    right now i cud see the same without header, flash banner, hyperlinks, themes, background color, other page links. all are unavailable. they host it what ever way they like
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  33. #33
    Join Date
    Feb 2006
    Location
    India
    Posts
    858
    If you are not happy with the service, start evaluating other options available .
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  34. #34
    which is the best and most affordable company for reliable web hosting for small firms like us,? what about Yahoo web hosting?
    should we go for servers located in us or in India?
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  35. #35
    Join Date
    Feb 2006
    Location
    India
    Posts
    858
    There are a lot of affordable companies, but I do not know many local reliable web hosting companies since I use only 1 local company. It depends on how much bandwidth and disk space you are using. If you are planning to use a local company, speak to them on phone first, you will get some idea about how the competent the staff is. US servers are usually cheaper.
    Last edited by dnki; 09-08-2009 at 09:48 AM.
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  36. #36
    anyspecific recommended company?
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  37. #37
    Join Date
    Jul 2008
    Location
    India
    Posts
    26

    Avoid net4 india also

    Quote Originally Posted by singh-admin View Post
    Yes, I have 27 client website hosted with www.net4.in

    And i have been doing business with them for more than 2 years now, and their support staff are good, knowledgeable and friendly.

    I had many websites hosted with www.znetindia.com also, but their servers were overloaded with lots of domains, so downtime was regular. their most clients are from India, and they have servers in USA(softlayer).

    from USA to India avarage websites ping/latency= 280-360ms (www.znetindia.com)

    but servers within India, website ping/latency= 40-90ms (www.net4.in)
    If one has a static site then Net4 India can be used. If you want to have a dynamic site on a LINUX server then don't use Ne4 india at all. Their support staff doesn't even know what is .htaccess file. Search Net4 india at WHT and find details.

    I have personally used net 4 india but for static sites only. Once i contacted their support on phone regarding an issue and the girl executive didn't even knew how to view the source code of the page which was having problem. She asked me how to view source code.
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  38. #38
    Join Date
    Jul 2008
    Location
    India
    Posts
    26

    Avoid yahoo

    Quote Originally Posted by drjayantabhowmick View Post
    which is the best and most affordable company for reliable web hosting for small firms like us,? what about Yahoo web hosting?
    should we go for servers located in us or in India?
    Avoid yahoo because they do not provide provide support after selling their packages. I have personally used them and left with 15 days.
    Last edited by vinaychhabra; 09-13-2009 at 04:36 AM. Reason: addition needed
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  39. #39
    Join Date
    Jul 2008
    Location
    India
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    Quote Originally Posted by drjayantabhowmick View Post
    bodeligeneralhospital dot com
    Your domain is locked. http://whois.domaintools.com/bodeligeneralhospital.com

    Registrar Status: clientDeleteProhibited
    Registrar Status: clientTransferProhibited

    Your domain is registered with: DIRECTI INTERNET SOLUTIONS PVT. LTD. D/B/A PUBLICDOMAINREGISTRY.COM

    If you have a domain control panel then unlock the domain. Open an account with namescheap or Godaddy and immediately try to transfer the domain.
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  40. #40
    Join Date
    Jul 2008
    Location
    India
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    Quote Originally Posted by drjayantabhowmick View Post
    anyspecific recommended company?
    I have used net4 india and yahoo, avoid both these hosting providers. For last one year i am using medialayer and downtownhost. Both are good but my personal favorite is medialayer.
      0 Not allowed!

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