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  1. #1

    [For Hire] Experienced Tech & Admin - 7yrs Experience + Good References

    Hello,
    I have just resigned from my position as Systems Administrator at a Houston VoIP company.
    As a result I am seeking a long-term technical support position (preferably L2) at an established webhosting company. My full CV/Resume as well as SOLID references can be found below- feel free to contact me via Phone, AIM or MSN.


    Dylan Botha's 2009 Curriculum Vitae
    Last updated September 2nd 2009



    Basic Contact Information:
    Phone: +2 073 400 4449
    AIM: dylanbotha
    MSN: [email protected]


    General Information about me:
    Age: 25
    Marital Status: Single
    Nationality: South African
    Birthdate: 02 November 1983

    Spoken Languages: English (primary), Afrikaans. (secondary), Xhosa (third)
    Employment Status: Employed (seeking replacement)

    Fluent Programming Languages:
    Perl, PHP, Bash/Shell Scripting, HTML, Javascript.


    Quick Introduction:

    I have operated and owned by own webhosting company aswell as acted as a CEO/Partner with another.
    Fortunately I have been given excellent oppertunities working with various well renowed webhosting companies.
    I have worked in many positions for a lot of well respected and successful webhosting companies for the last eight years.

    I would like to mention here that I have on-hands experience working with colocated servers in a datacenter but would much prefer working a remote position. I am very familiar working with linux and using the CLI - I'm a keen linux enthusiast. Any questions - feel free to pass them my way.

    The previous mentionable positions were:
    * L1, L2, L3 Technical Support.
    * CGI/Perl and PHP Programmer
    * Support Manager - Hosting Zoom, Inc.
    * Webhosting Company Owner and Partner - Milescape, LLC.
    * Systems Administrator for various past companies I've worked with.


    My Previous Employers



    Milescape, LLC. - http://www.milescape.com

    Employment Length:
    * February 2002 – September 2003

    Source Location:
    * Philadelphia, United States.
    * California, Palo Alto.

    Job Occupation:
    * L1 - L3 Support Technician
    * Senior System Administrator.

    Relocated Locations:
    Philadelphia, US - Palo Alto, California

    Reason for Leaving:
    An opportunity was proposed where I was able to work with my twin brother.

    Responsibilities Included:
    * Handling of L1, L2 and L3 Helpdesk Tickets.
    * Worked on-hands with co-located servers in the HE.net Datacenter (was the only admin).
    * Compiling, Configuring, Tweaking and Maintaining of common software and daemons.
    * Addressing Public complaints on known Forums such as WebhostingTalk, cPanel

    Company Owner: Quan Nguyen
    Owner Contact AIM: MilescapeQuan
    Owner Contact eMail:[email protected]
    WebhostingBuzz, LLC. - http://www.webhostingbuzz.com

    Employment Length:
    * April 2005 – March 2006

    Source Location:
    * Morden, United Kingdom
    * Lincolnshire, United Kingdom

    Job Occupation:
    * System Administrator
    * L2 Support Technician
    * Outsourced Staff Manager
    * Community Forum Admin

    Relocated Locations:
    Lincolnshire, United Kingdom.

    Reason for Leaving:
    My twin and I were proposed an excellent offer I could not turn down.
    We had to leave the company (and country) in order to take advantage of it.

    Some things to note here:
    * We were working with Voxtreme and WHB.
    * Webhosting Buzz was a division of Voxtreme, LTD at the time.
    * Voxtreme, LTD was sold to someone who resided in New York.

    I will happily give you more in-depth information when asked privately over phone, email or IM chat.

    Responsibilities Included:
    * Handling of L1, L2 and L3 Helpdesk Tickets.
    * Worked onhands with co located servers in the University of Manchester Datacenter.
    * Compiling, Configuring, Tweaking and Maintaining of common software and daemons.
    * Addressing Public complaints on known Forums such as WebHostingTalk.com, cPanel.net

    Company Owner: Safvan Malik
    Owner Contact AIM: whbsupport
    Owner Contact eMail: [email protected]
    Voxtreme, LTD. - http://www.voxtreme.com

    Employment Length:
    * April 2005 – June 2006

    Source Location:
    * Surrey, United Kingdom
    * Lincolnshire, United Kingdom
    * Brooklyn, New York, United States

    Job Occupation:
    * System Administrator
    * L3 Support Technician
    * Community Forum Admin
    * Staff Manager - soon became outsourced after company sale.

    Relocated Locations:
    Brooklyn, United States.

    Reason for Leaving:
    'Undesired Consequences' – we were both ultimately fired. Reason will be mentioned privately if asked.

    We had then soon moved back to Philadelphia when our friendship with the new owner had fallen apart.
    * WebhostingBuzz was a division of Voxtreme, LTD at the time.
    * Voxtreme, LTD was sold to someone who resided in Brooklyn, New York.

    I will happily give you more indepth information when asked privately over phone, email or IM chat.

    Responsibilities Included:
    * Handling of L1, L2 and L3 Helpdesk Tickets.
    * Worked onhands with co-located servers in the University of Manchester Datacenter.
    * Compiling, Configuring, Tweaking and Maintaining of common software and daemons.
    * Addressing Public complaints on known Forums such as WebHostingTalk.com, cPanel.net

    Company Owner: Majid Rasool
    Owner Contact AIM: JustWandr
    Owner Contact eMail:[email protected]

    Ex-Company Owner: Matthew Russell
    Ex-Owner Contact AIM: mdrussell85
    HostingZoom, Inc. - http://www.hostingzoom.com | http://www.resellerzoom.com | http://www.modvps.com

    Employment Length:
    * June 2006 – November 2008

    Source Location:
    * Philadelphia, United States
    * Houston, Texas, United States
    * Cypress, Texas, United States

    Job Occupation:
    * Support Manager
    * L1, L2 Support Technician

    Responsibilities Included:
    * Handling of Level 1 and Level 2 Helpdesk Tickets.
    * Handled various Livechat/Tickets sessions where a client requests for a manager's presense.
    * Directly assisted Support Staff when they seemed to appear lost or needed some assistance/guidance.
    * Handling Support Manager requests submitted by clients directly from website.
    * Addressing Questions and Complaints on Public Forums such as WHT, cPanel, Sitepoint
    * The Hiring of new L1 and L2 Support Staff aswell as Interviewing and quizing potential support staff
    * Monitored, Assisted and Reviewed staff performance and took neccesary action where it was needed.
    * Writing elaborate custom Perl and PHP scripts for the company, staff and clients.

    Reason for Leaving:
    Due to the recent sale of HostingZoom, Inc. Alot more managers were brought in, this ultimately led to issues with me as I was one of the only 2 managers in HostingZoom for 2years, prior to the sale. I ultimately felt that I was not getting the respect deserved.

    Ex Company Owner: Kiet Duong
    Company Owner: Greg Landis

    ex Owner Contact AIM: ZoomKiet
    ex Owner Contact eMail: [email protected]

    Owner Contact AIM: JaguarPC
    Owner Contact eMail: [email protected]
    VOIPo, LLC. - http://www.voipo.com

    Employment Length:
    * December 2008 - September 2009

    Source Location:
    * Leamington Spa, UK
    * Johannesburg, South Africa

    Job Occupation:
    * System Administrator
    * VoIP Support Technician

    Responsibilities Included:
    * General System Administration
    * Wrote of custom monitoring system + SSH Gateway.
    * Handling of various VoIP related support tickets.
    * Remotely configuring various customer routers and VoIP-shipped adapters.


    Company Owner: Timothy Dick
    Owner Contact eMail: [email protected]
    Last edited by hzDylan; 09-03-2009 at 04:31 PM.
    Dylan Botha


  2. #2
    Join Date
    Jul 2004
    Posts
    352
    Dylan's a solid guy. He has helped me with a number of projects and bailed me out in some emergencies. If I had a position available for him right now I would give it to him in an instant.

    If anyone is looking for a reference for Dylan feel free to PT me.
    VertexHost - Forum hosting and fully customized dedicated server solutions.

  3. #3
    Join Date
    Aug 2003
    Location
    MA
    Posts
    182
    Another solid reference for Dylan from me. Intelligent on so many levels, and just as important - a very trustworthy individual. Dylan is a valuable asset to any company.

    Ditto what Billy said, if anyone needs a personal reference beyond what Dylan has already listed, PM me anytime.
    Wayne Reavill. CEO,
    WebHostingBuzz.com

  4. #4
    Join Date
    Nov 2005
    Posts
    54
    +1 for Dylan from me, a very knowledgeable and trustworthy person, definitely knows what he is doing.

    If anyone needs a reference for Dylan they're also welcome to PM me.
    Last edited by jasonhk; 09-04-2009 at 10:13 AM.

  5. #5
    Dylan is a solid guy with amazing people skills, that's where his talents are. We would have definitely hired him at skynet if there was an immediate position.

    Highly recommended
    [DC'S] SINGAPORE. AUSTRALIA. JAPAN. INDIA. CHINA HK. USA. UK. NETHERLANDS. GERMANY. SOUTH AFRICA
    MyCompanyWeb™: Start Your Own Professional Web Hosting Company in 24 Hours
    SkyNetHosting.Net - SEO Hosting. Reseller Hosting. Shared Hosting & VPS - 14 Years in Business!
    Dedicated IP + SSL + WHMCS + Domain Reseller + Master Reseller + 100% SSD + End User Support and More!

  6. #6
    Thanks everyone for your interest and support. I have been hired.
    Dylan Botha


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