My name is Lindi Wheaton I'm located in Cascade, Iowa. I've worked for many company's as you will see by my professional experience. Each job has given me unique knowledge that I would have lost without that specific job. I enjoy staying busy and indulging myself in the world of computers. Below I've provided my qualification along with contact information. Thank you for your time.

The-Pixel - May 2008 Present
CEO & Leading Web Concept Designer / Developer
1. Develop website designs accordingly.
2. Customize coding to fix clients needs.
3. Obtain new clients.
4. Maintain and update website content.
5. Installation of web software upon request.

TheHosted LLC - August 2004 Present
Technical Support (Level 1, 2, 3) & Senior-Level Systems Administrator
1. Maintain website content.
2. Maintain uptime of servers.
3. Obtain new clients.
4. Update server software.
5. Troubleshoot client issues via support ticket system.
6. Installation of software as needed.
7. Install / renew SSL upon client request.
8. Migrate accounts throughout internal network.
9. Make adjustments to internal DNS as needed.
10. DNS management.
11. Clean and secure compromised accounts.
12. Investigation of abuse reports.
13. Responsible for SPAM block delisting.

HostingZoom - September 2008 June 2009
Customer Service Representative
1. Creating invoices.
2. Assisting customers.
3. Managing live chat.
4. Assist clients using phone support.
5. Upgrading / Downgrading packages.
6. Install / renew SSL certificates upon client request.
7. Assigning IP addresses.

Northeast Iowa Community College - August 2005 May 2008
Lab Assistant
1. Provide on-site technical support to facility and students.
2. Setup and maintain computers on campus LAN.
3. Helped new students with login information.
4. Troubleshoot printer issues.
5. Update computer software.

Northeast Iowa Community College - August 2005 November 2005
Graphic Design Internship
1. Created weekly Stall Street Journal.
2. Designed new original posters and fliers upon request.
3. Troubleshoot software issues.
4. Troubleshoot printer issues.

Web Designer & Developer
4+ years.

On-the-job Training Experience
6+ years.

cPanel & WHM Web Hosting Experience
6+ years.

Billing / Support:
ClientExec, WHM Complete Solutions, Kayako LiveZilla and LivePerson.

Firewall & Security, Mail Manage and Mail Queue.

DNS, SSH, Apache, cPanel Scripts, Fantastico, Cast Control and SHOUTcast.

Adobe InDesign, Illustrator, GoLive, Photoshop, ImageReady, Flash, Adobe Captivate, Premiere, Dreamweaver, Fireworks, Quark Xpress, Visio and FrontPage.

PHP, HTML, XHTML, CSS, JavaScript, MySQL, RSS Feeds, XML, Ajax and Visual Basics 6.

Operating Systems:
Linux Suse, Redhat, Ubuntu, Windows 95, 98, 2000, XP and Vista.

cPanel, WHM, Cast Control and Direct Admin.

Depending on project requirements.

MSN: [email protected]
AIM: [email protected]
E-Mail: [email protected] or
[email protected]