I have a Server 2003 terminal server that is having an issue with Microsoft Word coming up with 2 files in Document Recovery for every user that opens Word. (About 60-90 users at one time)

These documents open up every other time that Word is opened. I have looked at the Microsoft KB article http://support.microsoft.com/kb/885380 .
I have looked at the registry paths described in this KB article and the Resiliency folder gets deleted on its own every other time you open Word under the HKEY_CURRENT_USER however this folder is not present at all under HKEY_LOCAL_MACHINE.

Any idea how to remove the 2 documents from Document Recovery?