I've been a client of ExcellentHost for quite sometime now, actually my account was upgraded from PolurNet when I moved from shared to VPS and latter to dedicated server as my site grew.
My experience with ExcelletHost has been positive and I rarely contact them regarding a technical problem, but when I do they offer full support, even if the problem is entirely of my own making.
They normally take 4-6 hours to take on a problem after a ticket is open, but once they get into it they solve it pretty fast. This might seem slow but their answer is always positive to me, I used to work with a hosting company that treated me like crap, like if I were abusing their servers, but that has never been the case here even with a much heavier traffic.
These are my 2 cents. I hope some one finds this review helpful.
Just came across this thread from a search - Thanks for your review and welcome to WHT, Diego! Most WHT members usually remember to welcome you here, guess the thread was overlooked.
It has actually been more than 3 years since you were a customer according to our records and it's nice of you to think of posting a review about us. It has been a pleasure having you as one of our valued customers and wish you well with your websites.
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Sounds like a wonderful company! Thank you for taking the time to write such a wonderful review. Always a pleasure reading positive feedback from the client in regards to a web hosting company. I hope your relationship with the company continues. Thanks again!
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First of all a warm welcome to WHT. Thanks for sharing your positive experience with ExcellentHost. Also share a domain or IP hosted with them so that you will get your review validated by the moderators. You can use the following link if you want to make it private.