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  1. #1
    Join Date
    Jun 2005
    Location
    Secaucus, NJ
    Posts
    48

    my support experience with Lime Stone Networks

    Today I ran into some performance issues on my dedicated server (due to I/O of too many small files on primary disk). So I asked LimeStoneNetworks to add a secondary drive.

    They are insane. They don't charge one time service fee, and added a 80gig secondary drive for 5$ a month (I just needed it for creating a different file system on Windows, not for space, so 80 gig is enough for me).

    My server was down for less than 10 minutes. Carl created an invoice for 5$ and I was supposed to pay that before they can add the disk to the server.

    I told him, I paid it via paypal. He could not find it in the system, but still went ahead and upgraded the server. The billing issue will be resolved later, when they can track where that payment went, but they did not wait for it to resolve first.

    This type of super fast service and insane price requires a feedback post / appreciation post. I am happy I consolidated my mini servers to a giant server at LimeStone . It will be one year in a few days.

  2. #2
    Join Date
    Jul 2009
    Posts
    76
    They're great people over there.
    EQHosting - Experience the Difference
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  3. #3
    Join Date
    Mar 2003
    Location
    WebHostingTalk
    Posts
    16,952
    Good to hear you are happy.

    Thanks for the post.
    Specially 4 You
    .
    JoneSolutions.Com ( Jones.Solutions ) is on the net 24/7 providing stable and reliable web hosting solutions and services since 2001

  4. #4
    Join Date
    Nov 2006
    Location
    search.php?do=getnew
    Posts
    1,238
    Great to hear your happy experience, may it stay that way with them Remember to keep us updated with anything you feel important.
    http://www.rskeens.com
    A casual blog mainly about the web hosting industry

  5. #5
    Join Date
    May 2009
    Posts
    288
    another great review with limestonenetworks.

    they will probably never cease to amaze me.

  6. #6
    Join Date
    Jul 2009
    Location
    Texas
    Posts
    228
    Just what i would expect from limestonenetworks they do a great job

  7. #7
    Join Date
    Aug 2009
    Location
    England
    Posts
    197
    Quote Originally Posted by sdani View Post
    They are insane. They don't charge one time service fee, and added a 80gig secondary drive for 5$ a month
    If they keep you happy and you stay with them this would be to their advantage as this is extra revenue in the long term, so good on them.

  8. #8
    Quote Originally Posted by sdani View Post
    They are insane.
    You're absolutely right about that ;-)

    Thanks for the great review. We are glad to hear that you are pleased thus far and pledge to continue to surpass expectations!
    Kyle Haynes - Limestone Networks - Director of Sales & Marketing
    Dedicated Server Hosting - Premium Network - Passionate Support - Fusion Reseller Platform
    Dallas Datacenter - Unmanaged and Managed Services - Intel Sandy Bridge Now Available!
    @LimestoneInc - Dedicated Server - 877.586.0555 x126

  9. #9
    Join Date
    Mar 2009
    Location
    Dallas, Texas
    Posts
    242
    Alot about LSN and their great work has been popping up on the forums, good jobs guys :@

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