VAserv had the huge problems with LXAdmin / HyperVM. I was unfortunate enough to have a VM with them.
I was even more unfortunate for everything to go down the very same day as i had due date for the next billing cycle.
Ok, no worries, they promise extra 3months or whatever for free, and reinstation upon ticket.
I send in a ticket, i get a answer "all VMs will be reinstated upon request etc." and ticket closed. No login details. Week later i try again, same thing happens. Still no VM.
I request money back as 0 service has been rendered, and they refuse to reinstante (just answer like all will be reinstated upon request, when i request, they tell me to request?). I get BS answer of 0 payments back etc etc.
Then they e-mail me they will not be billing again etc.
But now, the next 3month cycle would be up they sent me a new invoice: No free months, no money back, no service, and refuse to set it up again.
Very big thumbs down. VAServ is 100% fraud right now, you cannot get your service with them at all.