Their catch is the $1 promotion for the 1st month, they will offer you top of the class service within 1st month. Then trouble starts.

Initially we bought $1 unlimited web hosting account due to some limitation we moved to a VPS, but performance is really slow.

Billing will hardly answer your tickets some time take few days to answer and some time never answer.

Support answer within few minutes , that is the only plus point with them.