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08-26-2009, 10:03 PM #1WHT Addict
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Review: DreamHost has been down and down and down
From the last week up till now, my websites at DreamHost keep going down frequently, amounting to approximately 20% downtime according to a pinging service I use.
In fact not just the last week but 1 or 2 months back, similar problems occurred again and again. And further back, .... Seems they are constantly haunted by server reliability problems all because of overselling.
The control panel and the support are both not bad but I'm just sick of overselling, shame I have prepaid 2 years to them. But no more.
Switching in a few days. God I want a truly worry-free host for my sites so I can focus on my job.
I'm currently considering servint.net and linode.com, or a bargain introductory server at theplanet.com. Good move? Liquidweb seems decent too but not sure.
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08-26-2009, 10:06 PM #2Devil's Advocate
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I think every hosting company should have an anthem....
Here's one for Dreamhost...
http://www.youtube.com/watch?v=bNPJuJSVmNA
On a serious note...have you tried looking in the offers section?
owm‹(•¿•)›
Life's what you make it.
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08-26-2009, 10:10 PM #3Web Hosting Master
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You paid prepay of 2yrs, Why?
- Personally It is always best to pay on a monthly basis and that is a recommendation of my own because it would save you money in the long run if such problems as this occured...
Have you tried contacting Dreamhost in regards to these server issues?
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08-26-2009, 10:14 PM #4Web Hosting Master
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Its not like you can try Dreamhost out for a few months and see if you like it before going annually, considering they charge you $50 in setup fees if you want to go monthly. That and their control panel (perhaps to discourage people from switching) and overselling make for some questionable business practices. Regardless I hope the OP can resolve his/her issues.
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08-26-2009, 10:21 PM #5Devil's Advocate
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08-26-2009, 10:25 PM #6Web Hosting Master
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Its not like you can try Dreamhost out for a few months and see if you like it before going annually, considering they charge you $50 in setup fees if you want to go monthly. That and their control panel (perhaps to discourage people from switching) and overselling make for some questionable business practices. Regardless I hope the OP can resolve his/her issues.
- They may be a successful service but would you signup with a service that was charging $50.00 setup fee to where many mnay others charge $0.00 for a monthly service?
Seriously that just shows you there business practise.██ l Dedigeeks • Shared • Wordpress • Dedicated • Established 2006
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08-26-2009, 10:47 PM #7Web Hosting Master
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Big name hosting companies are too influential, Dreamhost doesn't need to care if it charges $50 in setup fees while other hosts charge $0, they know many clueless people are coming to them for hosting (thanks in part to a large advertising budget), and will be convinced due to the $50 setup fee to instead go via the annual route, without knowing fully what they're getting into. And it's not like Dreamhost is cheap either, even if you go the annual route.
I stick by my philosophy that you can get better service for cheaper prices with more honest practices from smaller hosts who can't rely on their size and marketing budget to attract clients and must instead do so by providing good service and support.█ ITSJUSTHOSTING.com - Managed Hosting Solutions.
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08-26-2009, 10:51 PM #8Private Citizen
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08-26-2009, 10:52 PM #9Retired Moderator
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amounting to approximately 20% downtime according to a pinging service I use.
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08-26-2009, 11:10 PM #10Junior Guru
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Huh,i though noone hosting on dreamhost anymore.
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08-26-2009, 11:23 PM #11Web Hosting Industry Expert
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08-26-2009, 11:39 PM #12Junior Guru Wannabe
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Too true, too true. And its a source of frustration, to say the least, as overselling hosts gobble up customers with relentless guerilla marketing, and smaller hosts with higher quality and service standards struggle.
But that's the trap too....ever try to be a new host and get noticed without spending much money (in a reasonable timeframe)? Forums like this sometimes help, but they often sport rather tight rules about what you can say and what you can't say, and in what color or font and every so many days, etc.
So your choices seem to be: 1. Spend several years establishing yourself and posting in the "Offers" sections of various websites hoping to get noticed among the crowd of others (a gamble, to put it mildly), 2. Spend a lot of money on marketing/SEO (not always an option), or 3. Hire some salespeople and give away chunks of what little profit you actually make early on.
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08-26-2009, 11:40 PM #13Web Hosting Master
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Huh,i though noone hosting on dreamhost anymore.
██ l Dedigeeks • Shared • Wordpress • Dedicated • Established 2006
██ l Leading AUSTRALIAN Hosting Provider • Sydney & Melbourne Datacentres
██ l cPanel/WHM • R1Soft Backups • 24/7/365 Support • SMS Hosting Alerts*
██ l www.dedigeeks.com • Managing Director • Service Superstars
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08-26-2009, 11:44 PM #14Web Hosting Master
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I'm also curious if you experienced the downtime yourself. Otherwise, my advice is just to move.
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08-26-2009, 11:48 PM #15Web Hosting Master
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dreamhost... Who is that? Oh yeah that's where I get half my customers from lol.
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08-27-2009, 12:50 AM #16Junior Guru Wannabe
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08-27-2009, 01:20 AM #17WHT Addict
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Yep, 20% is just for this week though, with reports from a pinging service I signed up. I'm online for like 12 hours a day and check my site frequently so pretty much sure the downtime estimate is correct.
You can click on my sig to see that the sites are still down for now. I've given up contacting the support.
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08-27-2009, 01:46 AM #18Web Hosting Industry Expert
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As of right now both of your sites are loading for me Of course downtime is usually intermittent.
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08-27-2009, 02:37 AM #19Junior Guru Wannabe
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It is normal where sometimes the hosting server are undergoing some maintenance which can due to downtime. But you mentioned that your website went down few times on 1 week? It is better you work with them to sort this problems out. Maybe they can transfer your hosting account to another server which are more stable.
You can either work together with them or find yourself a new host.
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08-27-2009, 02:37 AM #20Disabled
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08-27-2009, 04:33 AM #21Web Hosting Master
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sorry to hear about that. If you want a truly solid host, go with 1 of the big 1's. Thats your best bet.
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08-27-2009, 04:44 AM #22WHT Addict
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08-27-2009, 04:48 AM #23WHT Addict
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I'm pretty tech oriented and I don't think it's that easy to fail to distinguish the real downtime to the fault of my ISP.
FTP and SSH also keeps going down. Everytime I contact the support they say they are rebooting the server and everything should be all right in a few minutes but it just keeps going down again and again. Maybe they are rebooting the servers for fun?
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08-27-2009, 06:43 AM #24Newbie
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08-27-2009, 08:07 AM #25New Member
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You originally posted you were thinking about the Planet and a couple others.
I moved from Bluehost to a reseller account with HostGators whose servers are housed by The Planet. Out of the choices you listed, I would personally pick the Planet. Whatever you do, get out of Dreamhost. Had a friend with similar issues a year ago. Its not a good spot to be in, with any host provider.
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