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  1. #26
    Join Date
    Jul 2009
    Location
    Manila
    Posts
    301
    I'm trying to contact you through your livechat but no one's answering. I can't find LxAdmin from the choices. How do I choose lxadmin? I would want that after I send payment, it will create / install LxAdmin for my account

  2. #27
    Join Date
    Oct 2007
    Location
    United States
    Posts
    1,182
    Doesn't matter, just pick any OS and once you are in your HyperVM click on "Install Kloxo". Doesn't get any easier than that. LxAdmin isn't known as that anymore, it's now Kloxo.
    www.opticip.com - Optic IP LLC

  3. #28
    Join Date
    Jul 2009
    Location
    Manila
    Posts
    301
    I already signed up but the coupon did not work. Can you just adjust my invoice and deduct 50% for this month?

  4. #29
    Join Date
    Oct 2008
    Location
    J
    Posts
    299
    your live support just tell me this :

    Sreeraj:
    The ticket will be updated the concerned department person.
    Sreeraj:
    Kindly wait for updates.
    Sreeraj:
    Thank you for your patience.

    Sreeraj has left the conversation. Currently in room: justorder.
    and he cancel to chat with me for several times

    -
    i cant pm you, so im posting here

  5. #30
    Join Date
    Oct 2008
    Location
    J
    Posts
    299
    oh my .....
    dme hosting ignoring my submit ticket and closing it

  6. #31
    Join Date
    Oct 2007
    Location
    United States
    Posts
    1,182
    Quote Originally Posted by sentabi View Post
    oh my .....
    dme hosting ignoring my submit ticket and closing it
    Can you reopen it or give me the ticket # via PM. I'll take a look at it real fast.

    I apologize for the confusion as we have been getting a lot of inquiries for these VPS's lately. We have been selling roughly ~200 of these budget VPS's per month and when we decided to do a promotion such as this, all heck broke loose!
    www.opticip.com - Optic IP LLC

  7. #32
    I have contacted them several times, but no answer or something, no offence, DME, you should improve your service anyway.

  8. #33
    Join Date
    Oct 2007
    Location
    United States
    Posts
    1,182
    Quote Originally Posted by underduck View Post
    I have contacted them several times, but no answer or something, no offence, DME, you should improve your service anyway.
    As mentioned, we have been doing our best to keep up with these Budget VPS inquries. However a sales ticket is no reflection upon our services and if you ask our current clients there isn't much to improve on the quality of these VPS's.

    As always, you are more than happy to PM me a ticket # or shoot me an email to David [ at ] dmehosting.com
    www.opticip.com - Optic IP LLC

  9. #34
    Join Date
    Oct 2008
    Location
    J
    Posts
    299
    problem solved

  10. #35
    Join Date
    Oct 2007
    Location
    United States
    Posts
    1,182
    Quote Originally Posted by sentabi View Post
    problem solved
    Great - I would still be interested in seeing the ticket. If there was abnormal amounts of delay I wouldn't mind extending your due date a week.

    At any rate, thanks for baring with us!!!
    www.opticip.com - Optic IP LLC

  11. #36
    Join Date
    Oct 2007
    Location
    United States
    Posts
    1,182
    Quote Originally Posted by DMEHosting View Post
    We are going to give another promotional code to choose which will give you 3 extra IP's for your VPS. We currently have a large surplus of IP's and would like to give people extra IP's who need them. This promotion code may not be combined with the 50% off promotional code.

    PROMOTIONAL CODE:
    3FREEIPS
    (Add this promotional code while checking out and we'll add 3 more IP's to your VPS for free)
    This promotion is now expired.


    However, the 50OFFVPS is still available.
    www.opticip.com - Optic IP LLC

  12. #37
    this vps was very good .fast thank you

  13. #38

    Thumbs down

    Quote Originally Posted by DMEHosting View Post
    As mentioned, we have been doing our best to keep up with these Budget VPS inquries. However a sales ticket is no reflection upon our services and if you ask our current clients there isn't much to improve on the quality of these VPS's.

    As always, you are more than happy to PM me a ticket # or shoot me an email to David [ at ] dmehosting.com

    I emailed you 3 days, no reply

  14. #39
    Join Date
    Oct 2007
    Location
    United States
    Posts
    1,182
    Quote Originally Posted by underduck View Post
    I emailed you 3 days, no reply
    You quoted me saying you can PM me the ticket #, can you please do that? I'll be sure to look at it and see what can be done to expedite this asap and give you a free week on top of the promotion.
    www.opticip.com - Optic IP LLC

  15. #40
    is remote desktop option still there

  16. #41
    i just ordered 1 vps but i wasnt able to hear the pin on the phone . what shld i do ?

  17. #42
    i don't think you need the pin .cuz when i order there isn't pin .

  18. #43
    Quote Originally Posted by mmhouse View Post
    i don't think you need the pin .cuz when i order there isn't pin .
    for me it say we are placing call on ur phone . i recieved it but noone said a word from other side, now it says you cant pay ( because of fraud )

  19. #44
    this happen to me last time .u have to go to website can dial a call to them 5-10mins

  20. #45
    i am from india. and the call is not going

  21. #46
    that is the problem .i'm in usa.. they don't need the pin ..

  22. #47
    i submited a ticket but got no response.
    Please respond.

    Hey,
    I need to know that ip's provided when u buy Budget VPS 1
    are IP's from different Class-C blocks and i need to know if proxy is allowed.
    posting on craigslist is against your TOS?

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