Results 1 to 5 of 5
  1. #1
    Join Date
    Jan 2008
    Location
    Jax, FL
    Posts
    2,707

    Exclamation Helpdesk SQL Error?

    Hey there,

    I was trying to view one of my tickets on the helpdesk and received the following:

    Invalid SQL: MySQL server has gone awayInvalid SQL: MySQL server has gone awayInvalid SQL: MySQL server has gone away
    I tried closing the browser and trying again, same issue. Tried another computer, same issue.

    May want to check that out

    -Daniel
    Daniel | Server Complete, LLC
    Windows VPS // Dedicated Servers // Backup Services
    Wholly owned hardware and self operated network (AS19531) in Jacksonville, FL

  2. #2
    Join Date
    Oct 2002
    Location
    State of Disbelief
    Posts
    22,956
    Working currently for me, as I can reach the member facing pages as well as the back end without a problem.
    Having problems, or maybe questions about WHT? Head over to the help desk!

  3. #3
    Join Date
    Jun 2004
    Location
    North of some border
    Posts
    5,589
    Can you access the helpdesk now?

    Lois
    Do you have a WHT question or concern? Please open a helpdesk ticket.

    "Do what you can, where you are, with what you have." Theodore Roosevelt

  4. #4
    Join Date
    Jan 2008
    Location
    Jax, FL
    Posts
    2,707
    Seems to be working now... Very weird!
    Daniel | Server Complete, LLC
    Windows VPS // Dedicated Servers // Backup Services
    Wholly owned hardware and self operated network (AS19531) in Jacksonville, FL

  5. #5
    Join Date
    Mar 2009
    Location
    LAX, DAL, MIA, ATL, ORD
    Posts
    8,982
    Quote Originally Posted by SC-Daniel View Post
    Hey there,

    I was trying to view one of my tickets on the helpdesk and received the following:



    I tried closing the browser and trying again, same issue. Tried another computer, same issue.

    May want to check that out

    -Daniel
    Ive told them that long ago when i was submitting ticket's for an issue. It was a month before they took care of my issue. But they mentioned they were swamped with ticket's. I told them about this error and provided a screen shot. This is all when the WHT Hacking occured and i guess they were trying to get everything sorted out. I hope they can resolve this issue. The weird thing is when it show's that error they still get the ticket you sent them.

Similar Threads

  1. Ajax Helpdesk - Vision Helpdesk 2.0 beta
    By ThinkSupportAdmin in forum Software & Scripts Offers
    Replies: 3
    Last Post: 06-20-2009, 03:55 AM
  2. MySQL Error : Got error -1 from storage engine Error Number : 1030
    By Linkdatacenter in forum Programming Discussion
    Replies: 2
    Last Post: 05-25-2008, 04:16 AM
  3. WHMCS - built-in helpdesk or 3rd party helpdesk?
    By dotcomUNDERGROUND in forum Hosting Software and Control Panels
    Replies: 8
    Last Post: 05-23-2007, 01:48 PM
  4. SSM helpdesk step_3 error [please help me]
    By LANKA Host in forum Web Hosting
    Replies: 0
    Last Post: 04-29-2003, 04:43 PM
  5. SSM helpdesk step_3 error [please help me]
    By LANKA Host in forum Hosting Software and Control Panels
    Replies: 0
    Last Post: 04-29-2003, 04:05 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •