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  1. #1

    ipower transfer rate affected by location?

    I have a hobby web site, mostly racing game videos:

    http://jeffareid.net

    it's hosted by ipower and service has degraded over the year. About 1 week ago transfer rates started suffering. They were about 2800kbps per connection, then 2500kbps, and quite often below 1000kbps these days.

    I ran a test using ipower's recommended site:

    http://internetsupervision.com

    and got this result:

    http://jeffareid.net/misc/bnchtest.jpg

    I ran a trace route from my home, about 50 miles from Los Angeles:


    Tracing route to jeffareid.net [66.96.130.96]
    over a maximum of 30 hops:

    Code:
      1     5 ms     5 ms     5 ms  10.75.168.1
      2     6 ms     6 ms     5 ms  ip68-4-13-113.oc.oc.cox.net [68.4.13.113]
      3     6 ms     7 ms     7 ms  ip68-4-13-49.oc.oc.cox.net [68.4.13.49]
      4    10 ms     6 ms     7 ms  ip68-4-13-69.oc.oc.cox.net [68.4.13.69]
      5     7 ms     7 ms     5 ms  rsmtdsrj02-ge600.0.rd.oc.cox.net [68.4.14.213]
      6     9 ms     9 ms     7 ms  langbbrj02-ae0.r2.la.cox.net [68.1.0.233]
      7    10 ms     9 ms     7 ms  te7-4.ccr01.lax01.atlas.cogentco.com [154.54.3.9]
      8    47 ms    47 ms    47 ms  te9-7.ccr01.iah01.atlas.cogentco.com [154.54.0.234]
      9    62 ms    61 ms    62 ms  te3-7.ccr01.atl01.atlas.cogentco.com [154.54.2.81]
     10    83 ms    84 ms    84 ms  te4-8.ccr01.dca01.atlas.cogentco.com [154.54.24.9]
     11    96 ms    91 ms    91 ms  te7-8.ccr02.jfk02.atlas.cogentco.com [154.54.1.234]
     12    94 ms    94 ms    94 ms  te9-8.ccr02.bos01.atlas.cogentco.com [154.54.25.246]
     13    87 ms    90 ms    88 ms  endurance-international-group.demarc.cogentco.com [38.97.106.34]
     14    89 ms    87 ms    95 ms  238.252.148.207.static.yourhostingaccount.com [207.148.252.238]
     15    94 ms    89 ms    90 ms  96.130.96.66.static.eigbox.net [66.96.130.96]
    
    Trace complete.
    Any ideas on what is going on? Should I switch hosts?

  2. #2
    Join Date
    Dec 2007
    Location
    Indiana, USA
    Posts
    16,087
    If performance *was* good and has been going down hill it's possible that the server's connection is being used up or that the provider has made changes (such as implementing limitations on transfer speed).

    It is normal to see slower speeds further away from the server - but not huge huge differences unless the latency is atrocious (such as 200ms+).

    If you really want fast downloading around the world you could look into going with a provider that offers a CDN option depending on how much downloading you have every month.
    Michael Denney - MDDHosting LLC
    New shared plans for 2016! Check them out!
    Highly Available Shared, Premium, Reseller, and VPS
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  3. #3
    Join Date
    Oct 2002
    Location
    EU - east side
    Posts
    21,913
    It is normal to see slower speeds further away from the server - but not huge huge differences unless the latency is atrocious (such as 200ms+).
    Yes, distance will put the pings in the wrong range, and overall the maximum transfer speed will be affected.

    It was faster in the past, so something else changed. I'd contact the host and ask for an explanation and a resolution. If it wouldn't be satisfactory, another host is definitely an option.

    Given the simple nature of your site, a CDN seems to be a bit too much.

    BTW, are you really that seriously affected by the slower download rate?

  4. #4
    I could get any more then 400 Kb/s which is pretty slow for most hosts today.

    If it has been steadily degrading I would contact your host and ask them what is going on. It could be there is much higher usage on the server now, or a issue along the way with one of there providers.
    Uploadingit.com - Fast Reliable File Hosting

  5. #5
    Quote Originally Posted by ldcdc View Post
    are you really that seriously affected by the slower download rate?
    When ipower switched to throttling the download rate to 2800kbps, I switched to rendering all of my .WMV videos to run at 2500kpbs so that they would stream. When the rates drop significantly below 2500kbps, it creates a long initial pause and buffer stutters. So yes, I need 2500kbps.

    Example 2500 kbps video (this one should be streaming now):

    http://jeffareid.net/ir/irssrad.wmv

    Because of the reduced rate, my older "dual" view 800x600 videos no longer stream, but they still work if you're willing to wait a bit. This video currently is having problems. If you abort the download and restart it will run faster. I'm guessing this is related to some bug with the ipower server, but I don't know why it would affect some files and not others.

    http://jeffareid.net/gpl/gplrngs.wmv
    Last edited by jeffareid; 08-21-2009 at 09:32 PM.

  6. #6
    Join Date
    Dec 2007
    Location
    Indiana, USA
    Posts
    16,087
    I see what you are saying, going with a semi-dedicated type of plan would likely alleviate this for you as most semi-dedicated servers have 20 to 30 accounts and most run 100megabit ports (meaning that the chances are really good that you would get to use a good portion of that 100megabit port most of the time).

  7. #7
    The problem is that the semi-dedicated plans are a big jump in price. I started out with a ipower shared server at around $14 / month, and it ran fine (back when their servers were in Santa Monica, CA). The prices have gone down a lot, but so has the bandwidth that I see. The semi-dedicated plans haven't dropped into my price range yet. Interest in racing games has diminished over time, so the activity is down, usually ranging from 50gb to 100gb / month, although peak months might reach over 200gb.

    My website is just text and links to images or video files, virtually no CPU or RAM overhead. I just need the bandwidth.
    Last edited by jeffareid; 08-22-2009 at 01:37 AM.

  8. #8
    Join Date
    Dec 2007
    Location
    Indiana, USA
    Posts
    16,087
    Quote Originally Posted by jeffareid View Post
    The problem is that the semi-dedicated plans are a big jump in price. I started out with a ipower shared server at around $14 / month, and it ran fine (back when their servers were in Santa Monica, CA). The prices have gone down a lot, but so has the bandwidth that I see. The semi-dedicated plans haven't dropped into my price range yet. Interest in racing games has diminished over time, so the activity is down, usually ranging from 50gb to 100gb / month, although peak months might reach over 200gb.
    I was just saying for more of a guaranteed ability to stream the content, any properly managed shared server at a high quality provider should allow you to do the same unless they have some sort of throttling in place and/or you get unlucky and get put on a server with a lot of other high-bandwidth users.

    Doing what you want (the 2500kbps+ per stream) is going to be a gamble on standard shared and pretty much a given on semi-dedicated. In the end you're pretty much going to get what you pay for... There are certainly exceptions out there to this (I'm sure somebody will chime in and tell me I'm wrong because of XYZ Host)
    Michael Denney - MDDHosting LLC
    New shared plans for 2016! Check them out!
    Highly Available Shared, Premium, Reseller, and VPS
    http://www.mddhosting.com/

  9. #9
    Another concern is a huge unforseen hit. Twice in the past I had huge hits from a pair of Chinese forums that resulted in 600gb / month, almost 100gb of that in just 2 or 3 days. The overage charge for a hit like this would be way beyond my budget.

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