Support: Ticket Support , Live Chats
Support Level - 1, 2, 3
Linux Os: CentOs, Redhat, Fedora, Ubuntu.
Control Panel: cPanel/WHM, DirectAdmin,HyperVM, Plesk.
Virtualization: OpenVz, Virtuzzo
Installation and Configuration of LAMP
Proficiency on cPanel/WHM both frontend and backend.
Third Party Scripts and softwares Installation and Configuration
Apache and MYSQL Server optimization
Troubleshooting problems related to Apache MYSQL, PHP, Exim, DNS, FTP etc.
Network Firewall installation and configurations- CSF, APF, IPTABLES
Managing websites on the servers..
Server auditing, Managing Logs, Disks Management, Backups, services checks, updates s/w patches.
Install and Configure various modules in cPanel
Tweak Setting for php.ini file for best performance and Security purpose.
Well familiar with YUM and RPM packages and it's configuration and installation
Control Panels installations
cPanel Installation and Optimization
Virtualization: OpenVZ and Virtuzzo
Knowledge of OpenVz and Virtuzzo Container
Install and update OpenVz kernel on Linux Server Node
Creation of VPS
Setting up Network parameters for container (VPS) for e.g. Hostname, Ipaddress , Nameservers
Moving/copying container (vps) in hardware node
VPS Backup/Restore Utilities.
cPanel Optimization for VPS
Apache and MYSQL Optimizations.
Monitoring Tools: Nagios, Cacti and more.
Installation and Configuration of Nagios and Cacti
Monitor Servers and Services for alerts and take appropriate action to investigate the cause of the problem regarding Servers or Services.
Server Security & Hardening:
Secure and harden various services like SSH, FTP, Telnet, DNS
Remove or disable unnecessary services
Checking files and folder permission for security.
Secure and Harden PHP, disable unsafe functions from php.ini
Checking necessary ports and prevents unnecessary ports
Files and folders permissions and secure /tmp, /var/tmp
Installation and configuration of CSF, APF, IPTABLES firewall rules
Checking Network connection and Investigate process activity
Preventions against DDOS Attack
Install and update Kernel and softwares for security purpose
Install and update RkHunter
Install and update chkrootkit
Install and update ClamAV antivirus
Install mod_security for Apache
I am well familiar with various Helpdesk and chat softwares: WHMCS , Kayako Support Suite, Provide Support, LiveZilla, LiveResponse and more..
I am very passionate to learn new things and able to work independently. I've very good knowledge of CRM and can work in hard situation with patience to handle problems of the customers.
My work first priority will be customers satisfaction, I know everyone work for money, me too, but, beyond this there is some values. I work for satisfaction and good relationship with my clients.
Last edited by TheRootLogin; 08-21-2009 at 08:46 AM.