I think you need to bump up your price limit a bit. It's very difficult to get a decent windows reseller hosting with that kind of price.
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I never heard of this company and I would strongly suggest researching not only WebHostingTalk but use Google, Yahoo or Bing (each search engine will provide you with different results). By doing the research you will be able to obtain unique information about the company you might not have known otherwise. I think you will be pleased with yourself if you do the research. Whatever provide you choose make sure you provide a review of the company. Best of luck to you!
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Given that it's such a small account (and very likely to be used by a single person for his own needs rather than true resellers), it doesn't seem all that impossible to offer decent support at the price.