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  1. #1

    Softlayer 3 Yeas Review - They give me zero reason to leave!

    I run a fairly large blog called SlashGear and it started with one server on Softlayer. My first server order was quick, painless and setup within one and a half hours, provision and sales experience was top notch.

    3 years later, SlashGear uses 10 servers cluster to power it. Each time our requirement changed, Softlayer works very hard to satisfied our needs within our budget.Order and sales experience still the same as my first server order, plain amazing!

    There were time where my debit card was maxed out due to heavy usage, SoftLayer understood my situation and charged me within my debit card limit in span of days to help me solve this issue without punishing me with late fees or penalty.

    Support has always been great and surprise upgrades on new machine ordered is a plus

    Network is great, all downtime usually were scheduled maintainence, no problem there.

    Softlayer fast provisioning and portal management system gives you flexibility on how you manage your server just as you are in your own datacenter. Plain ammazing and Kevin Laude has done VERY VERY well with the API for the portal.

    I think I'm tied to Softlayer for life as they were there for me when I need them the most in term of meeting my business requirement without killing me with fees and extra charges.
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  2. #2
    Join Date
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    That is such as awesome review! I am also at SoftLayer and think I'm a lifer Once again create review and thank you for sharing. Keep us updated as the week, months and year go by.
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  3. #3
    Thanks for Your Review
    keep us updated
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    Tomer A

  4. #4
    Join Date
    Jan 2007
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    wow 10 servers for a blog, pretty amazing
    May I know what hardware specs of your 10 servers is? all quad cores?
    Peter Orga-Sales -sales@sexywing.com
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  5. #5
    Join Date
    Jul 2008
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    have heard so many great things about softlayer - I will most likely give them a try in the future and this review makes me want to do it sooner if only I had the budget for another server right now.

    kudos to softlayer

  6. #6
    Join Date
    Jan 2008
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    Washington, D.C. Area
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    Yup, Softlayer is simply amazing in my opinion and I can't see us ever leaving
    Last edited by slable; 08-19-2009 at 01:41 PM. Reason: Typo
    Karl Stallknecht
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  7. #7
    Join Date
    Aug 2009
    Posts
    50
    yes softlayer are just amazing , their DDos protection also is a huge PLUSE that cant be neglected.

  8. #8
    Quote Originally Posted by Peter-SexyWing View Post
    wow 10 servers for a blog, pretty amazing
    May I know what hardware specs of your 10 servers is? all quad cores?
    Yap all quad core except for the DB servers (Octo)
    We stream our own videos rather than youtube hosted for slashgear.tv, that requires more machine to serv.

    Happy to say, we won't be in top 100 on technorati if softlayer wasn't around to help us with our needs.
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  9. #9
    Join Date
    Feb 2007
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    NY Metro
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    Glad to hear you've had such a great experience with them. It's also wonderful to see how your blog has grown too. Good job!

    bsh

  10. #10
    Join Date
    Jun 2006
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    NYC / Memphis, TN
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    Quote Originally Posted by ewdi View Post
    Yap all quad core except for the DB servers (Octo)
    We stream our own videos rather than youtube hosted for slashgear.tv, that requires more machine to serv.

    Happy to say, we won't be in top 100 on technorati if softlayer wasn't around to help us with our needs.
    Great review and wow. That's incredible. Congratulations on your success as well
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  11. #11
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    Thanks for the review. It's great to see that SL has satisfied you for such a long time. Keep us updated!

  12. #12
    Join Date
    Aug 2007
    Posts
    6,884
    Very impressive review mate. And it has got a great value when it is from a long term customer. Thanks for sharing your experience with us.

  13. #13
    Join Date
    Aug 2009
    Posts
    54
    SL is a great datacenter, I used a few servers in the past and the support was fast. I love the control panel they have to manage your servers.

  14. #14
    Join Date
    Jul 2008
    Location
    British Columbia, Canada
    Posts
    21
    I'll throw in a "me too" here. We have servers in two datacenters and Softlayer, although pricer, have way better services and service.
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  15. #15
    I will say "me too" as well. We've been with them for exactly 2 years now. We're currently redoing our servers and they have been nothing but helpful and I can't imagine leaving them now.

    Every time I have a request they have always come back with sure we can do that. Their tech support is absolutely awesome, I've been firing tickets left and right for the past two weeks and the responses have always been quick and helpful.

  16. #16
    Join Date
    Jan 2005
    Posts
    2,203
    Softlayer has been great to me. After being with 2 previous providers, I've found the one for life.

    And how awesome that slashgear is powered by litespeed too.

  17. #17
    Join Date
    Nov 2007
    Location
    Dallas, TX
    Posts
    9,064
    Quote Originally Posted by HD Fanatic View Post
    Softlayer has been great to me. After being with 2 previous providers, I've found the one for life.

    And how awesome that slashgear is powered by litespeed too.
    Litespeed is incredible. OP, what kind of licensing fees are you paying, if I may ask?

    -mike
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  18. #18
    Quote Originally Posted by Mike - Limestone View Post
    Litespeed is incredible. OP, what kind of licensing fees are you paying, if I may ask?

    -mike
    We purchased owned lciense (dual core) for our web servers
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