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  1. #1
    Join Date
    Oct 2002
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    DSL vs phone line

    Weird happenings here with a Verizon land line and DSL. Yesterday around noon the phone stopped working. No dial tone, dead silence. If I call that number from another line, I get a busy signal immediately.
    Weird thing is, the DSL that's on this line is still functional, so far. Shortly before the phone fell down, the DSL also popped on and off for about half an hour. Appears to be related, but since I don't normally use DSL (I'm away from the office) I don't have much experience troubleshooting. I'd always assumed if the phone was disconnected, so was the DSL service.

    To me it sounds like they disabled the phone service to get my attention about something (which they vehemently denied, but I wasn't reaching regular employees it being the weekend). A busy signal with nothing at all connected implies it's outside the building I'm in, AFAIK.
    Any thoughts or experience that could help me make sense of this would be appreciated.
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  2. #2
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    Could be a faulty splitter

    Similar happened to me a few months back. I called the ISP technician and he figured out the rain water had dripped from the cable to the splitter.

  3. #3
    Join Date
    Jun 2008
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    Milton keynes
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    212
    I am also using DSL over the telephone line. The DSL circuitry is different so when ever my phone is dead (no dial tone) my dsl still works but with some problem (sync / unsync).

  4. #4
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    Finally had the tech come out and look, and it would appear there is some damage to the line between the pole and the termination where the phone is located. The tech said basically the same thing, how phones were much more sensitive to disturbance than DSL, but the issue would also make DSL less reliable. It definitely did.

    Will be replacing the line that's having trouble, and hopefully that will fix it. Thanks for the replies.
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  5. #5
    Join Date
    Jun 2009
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    Manila
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    last year,

    I experienced that same thing! for 3 weeks, the phone is dead but the DSL is working.

  6. #6
    Join Date
    Jan 2005
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    In your server
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    a friend of mine had his phone service cut off, but they left his dsl service on, strange
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  7. #7
    Join Date
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    This made me think of the popular belief that if one were to call someone and not put the phone down / terminate on the caller's end (but the receiver's end put the phone down) that the person called would not be able to receive or make calls until the original caller broke the connection.

    I am not sure if it is true, maybe it was how things worked in the early telecom days
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  8. #8
    Quote Originally Posted by RSkeens View Post
    This made me think of the popular belief that if one were to call someone and not put the phone down / terminate on the caller's end (but the receiver's end put the phone down) that the person called would not be able to receive or make calls until the original caller broke the connection.

    I am not sure if it is true, maybe it was how things worked in the early telecom days
    It still does, at least for a short period of time. It was described as an essential part of some phone scams last week in the press.
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  9. #9
    Join Date
    Nov 2007
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    Quote Originally Posted by RSkeens View Post
    This made me think of the popular belief that if one were to call someone and not put the phone down / terminate on the caller's end (but the receiver's end put the phone down) that the person called would not be able to receive or make calls until the original caller broke the connection.

    I am not sure if it is true, maybe it was how things worked in the early telecom days
    Wait, can you explain that again?

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  10. #10
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    Quote Originally Posted by Mike - Limestone View Post
    Wait, can you explain that again?

    -mike
    Sure

    I will use you and I as an example. Let's pretend that I call you and we talk for a bit before saying goodbye. If you put down your phone and I don't, then in some cases you supposedly will not be able to make calls (plumsauce says for a short time, but I can't say for sure how long the duration is) until I put down on my end.

    I hope that makes things more clear
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  11. #11
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    It means only the caller can disconnect the connection between the two phones. So if the receiver tries to disconnect and make another call it will fail because the connection with the first caller is still alive.

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