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TechWest Hosting - VPS01 Offline
VPS01 is currently offline due to a network problem.
We did ask the provider not to take it offline as there were live VM's - but they did it anyways.
I am on live chat and the phone trying to get an ETA for repair.
I apologize for any inconvenience this may have caused!
I am certainly more than happy to compensate for the outage - please submit a ticket at our Help Desk.
Still nothing - ticket has been escalate to the Lead Admin.
No ETA on repair.
If you need to contact me for updates - please e-mail jason.morris [at] telus.blackberry.net or Skype me jason.morris444
I am still awaiting some update and sitting in a chat session with a HiVelocity Support person and no ETA as of yet.
We are back online and all VPS's are operational.
I sincerely apologize for any problems this has caused.
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