08-03-2009, 02:34 PM
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WHT Addict
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Join Date: May 2008
Posts: 124
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Choose 1 quality most important to you
What is the #1 thing you want a host to have? It can only be one. 
-Reliable (99.9%+ Uptime)
-24/7 Support
-Cheap Prices
-Many good reviews
-Age (Been around for 1+ years)
-Other
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█ // Installation of any script i.e. Wordpress, theme or plugin(s) included!
█ //99.9% Uptime//Live Support//Awesome Deals!
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08-03-2009, 02:36 PM
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Evenly Divided
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Join Date: Aug 2001
Posts: 4,028
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Making us choose just one option is mean! Interesting idea though.
24/7 Support
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08-03-2009, 02:43 PM
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Web Hosting Master
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Join Date: Aug 2007
Posts: 6,895
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Actually that is a hard choice between these points. Any ways I can say that I will put the cheap prices down the list. Quality,reliability and good support will come first in my opinion. I don't know if one thing among this can be put as number one choice. That is my thought only hope you will get many opinions here.
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08-03-2009, 02:57 PM
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Web Hosting Evangelist
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Join Date: Mar 2005
Location: USA
Posts: 517
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Personally it would be "reliability". If my service is up all the time, I wouldn't need support as I am capable of managing everything else.
I know some where end user accessible "backups" would be the most important things as mo matter how many times they are told, and no matter how many times they make the same mistakes I often hear…"hey I overwrote my files and screwed things up and I didn't have a renamed/copy of the files, how do I use the restore again.."
Others for lack of experience need support even if their services have experienced 100% uptime. They simply need support for the "how do I..".
Prices are actually at the bottom of my list. It's what is provided of value for the price involved. This host charging $100 a month could have more value than another charging $5.00 a month as it's all in what is provided.
Age, sure, if you read these forums you will see people complaining about hosts that have been in business measured in days and not years.
One of the few and if not the only place I tell people to research a host are on these forums. Review sites/numbers can be skewed by a few or the masses..
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08-03-2009, 03:07 PM
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Web Hosting Master
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Join Date: Jun 2009
Location: Vancouver
Posts: 969
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I would have to go with reliability as well, though sometimes you need good support for more than just downtime or problems, you will need it if you want help getting started.
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08-03-2009, 03:29 PM
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Newbie
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Join Date: Apr 2009
Location: India
Posts: 6
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24/7 Support.
No one can have 100% uptime. This is technology and technology do break sometime even when in best hands and without warning. So there should be someone available to help you out during those times. And if you do get that timely help, you will automatically call them as reliable and give good reviews.
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08-03-2009, 03:32 PM
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Disabled
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Join Date: Mar 2009
Location: Toronto, Canada
Posts: 2,570
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Support and response time is most important in my opinion.
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08-03-2009, 03:38 PM
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Think big, and discover! :)
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Join Date: Sep 2008
Location: Dallas, TX
Posts: 4,519
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Quote:
Originally Posted by gray929
What is the #1 thing you want a host to have? It can only be one.
-Reliable (99.9%+ Uptime)
-24/7 Support
-Cheap Prices
-Many good reviews
-Age (Been around for 1+ years)
-Other |
Many good reviews
__________________
Jacob Wall - Steadfast Networks: Dedicated Servers and Premium Colocation
jacob @ steadfast.net - AIM: steadfastjacob - Sales/Support: 312-602-2689
2 Data Centers and 20,000+ sqft. in Chicago (350 E Cermak) + Manhattan Data Center
Cloud Hosting, Managed Dedicated Servers, Chicago Colocation, and New York Colocation
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08-03-2009, 04:07 PM
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Retired Moderator
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Join Date: Oct 2002
Location: EU - east side
Posts: 21,920
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Quote:
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Personally it would be "reliability". If my service is up all the time, I wouldn't need support as I am capable of managing everything else.
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Agreed. Good uptime should also ensure a decent reputation, at least usually. Support lines will not be overwhelmed with "server issue" reports, and this is of help too.
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08-03-2009, 04:25 PM
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Newbie
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Join Date: Aug 2008
Posts: 6
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Many good reviews, because that usually includes everything else!
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08-03-2009, 05:51 PM
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Junior Guru Wannabe
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Join Date: Jul 2009
Location: Sweden
Posts: 30
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If I'd have to choose only one, it's an easy question.
-Reliable (99.9%+ Uptime)
This is the most important factor.
-24/7 Support
A helpful support is great, but it won't matter if the servers are not reliable. If the servers were reliable, I wouldn't have to contact support.
-Cheap Prices
You get what you pay for. I'd rather pay more, than less, if I would know my website would be online with no trouble. Server uptime still most important.
-Many good reviews
Reviews are great, if there are many of them. Does the reviews say the servers are reliable?
-Age (Been around for 1+ years)
Sure older often means established and reliable.
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08-03-2009, 08:23 PM
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Newbie
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Join Date: Jul 2008
Location: UK
Posts: 10
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All have a huge impact when choosing a host, but I'd have to say that RELIABILITY is the most important for me. Recently I signed up with a host which was recieving great reviews, then their entire system crashed leaving me with no VPS for weeks. Just goes to show that there's no sure way to find the best host - everyone has different experiences.
In some cases I wonder whether 'Age' of a company means anything. You can often find that as companies grow, their customer service becomes stretched; also an important factor - 'CUSTOMER SERVICE'.
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08-03-2009, 10:02 PM
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Evenly Divided
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Join Date: Aug 2001
Posts: 4,028
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I love this thread! Great read. Andreas, nice reply.
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08-03-2009, 10:11 PM
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Community Liaison 2.0
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Join Date: Oct 2002
Posts: 4,383
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Quote:
Originally Posted by FH-Andreas
-Age (Been around for 1+ years)
Sure older often means established and reliable.
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Or equivalent experience. I don't mind a brand new host if it was started by individual(s) with previous hosting experience working somewhere else. It's the "I want to try being a web host" companies that scare me the most. 
__________________
A serial entrepreneur is someone who effectively manages startups within their means to manage them, not someone who runs 30 different business ideas at once hoping one works. If I wanted to hire someone to throw things at a wall to see what sticks, I'd hire a two year old.
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08-03-2009, 10:19 PM
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Premium Member
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Join Date: Jan 2008
Location: St. John's, NL
Posts: 2,027
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Reliability obviously. A good price is good, but it sometimes makes sense to pay a few extra $$$ for the piece of mind.
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