I just wanted to take a minute and offer a comment on the horrid support that FDC Servers gives, and I'm not talking about Tech Support. I am referring to Sales Support! My friend and I have a server colocated with FDC Servers. After their episode of downtime, we pondered having the box moved to a new provider. To make a long story short, we decided to stick with FDC Servers, however, they took our server offline. Even though our "contract" was up on the 12th of November, our server has been disconnected and offline since 11/3/2002. We have emailed them numerous times asking them to reconnect our server, but have recieved no responce. We have no idea where our server. They do not return emails, and have no phone numbers available on their website. If I do not have some form of responce within 12 hours, I'll be forced to take legal action.
... and they took down my server without confirmation. No reply from them about the refund. Last time they replied that it will take a business day for the refund. 3 Business days gone, I don't know what they really meant by A BUSINESS DAY.
I suggest you Email them again at their kingcomp address. ( [email protected] and [email protected] ) Can't say about the legal action cause I know .. you know it better ..
Good luck !
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