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  1. #1

    Thumbs down Problems with Dreamhost's server Barker.

    for past five days errors 403 forbidden in all sites
    support is in silence for past 3 tickets
    but offering to move to private server...

  2. #2
    Join Date
    Apr 2009
    Posts
    643
    Well. Have you tried to call them instead? I assume your web hosting account must be suspended for the some kind of reasons...
    ASPnix Web Hosting - ASP.NET, MS SQL, AJAX, Hyper-V
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  3. #3
    Join Date
    Sep 2007
    Posts
    1,016
    Quote Originally Posted by rumsfo View Post
    Well. Have you tried to call them instead? I assume your web hosting account must be suspended for the some kind of reasons...
    Wouldn't he get an "Account Suspended" page if this was the case?

    However I am very sorry to hear about this. I hope you can get is resolved soon. Good luck!

  4. #4
    Join Date
    Oct 2007
    Posts
    4,035
    When you mean silent, do you meant to say that they do not reply to your tickets or are they not able to resolve the issue. Are you sure this is a server wide issue or isolated to your account/applications?
    Aspiration Hosting [US UK SG AU] - Cloud Web Hosting | Managed Cloud Server
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  5. #5

    Unhappy

    a strange situation
    wrong content did'nt place in dreamhost's servers
    account is paid until 2010
    but all sites are giving 403 error forbidden
    write a several letters to support but they in silence...

  6. #6
    Join Date
    Aug 2002
    Location
    Surrounded By SigSpammers
    Posts
    587
    If only they had a status site where that kept customers updated on problems...

    http://www.dreamhoststatus.com/2009/...-new-hardware/

    Edit: Forgot to mention that when you keep sending tickets, you're just bumping yourself to the back of the line. There's no reason to send the ticket more than once, unless you like longer waits.

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