I have not heard anything about WireSix outage. If it was a serious one I think there would be a thread on WHT in regards. Have you tried to call or use other methods to contact them? Do they have a Twitter or Facebook? Keep us updated!
I would have put in a ticket if their system actually found my email account. I havent been able to login to their system since I got my server with them! I have sent numerous emails as well to [email protected] with no answer.
Im going to PM whoever responded to this thread with my servers IP. Impossible to contact them otherwise.