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  1. #1

    BoxVPS Network Down?

    Anyone with BoxVPS?

    According to Host-Tracker.com, BoxVPS only accessible from few location.

    Is there a network issue or server down?

  2. #2
    Join Date
    Mar 2003
    Location
    Chicago
    Posts
    285
    My VPS has been down for almost an hour now. Not able to get to boxvps.com via Uverse at home or Level3/Qwest at work.

  3. #3
    I check boxvps.com using host-tracker.com and got only 3 location not failed.

    If you want to see, check link below:

    hxxp://host-tracker.com/check_res_ajx/3027158-0/share/

    (change xx with tt)

    Now, i'm waiting, i wish it just a network outage.

  4. #4
    Join Date
    Mar 2003
    Location
    Chicago
    Posts
    285
    Their phone number goes to a fast busy for me or it just hangs up immediately. Phone: 866-642-9629


    Second outage like this in less than a month.
    Last edited by scooby2; 08-01-2009 at 01:32 PM.

  5. #5
    Join Date
    Feb 2008
    Location
    Houston, Texas, USA
    Posts
    2,955
    It's as if their main switch is down (disconnected). An adjacent subnet to theirs is pinging fine. So hopefully recovery is in progress.

    Regards

  6. #6
    i have phone call they. but the phone is out the serice....

  7. #7
    Join Date
    Mar 2003
    Location
    Chicago
    Posts
    285
    Over 3 hours now and no word from BoxVPS on why they are down. Their phone is still out of service.

  8. #8
    yeah. i'm still waiting from the news ....

    still can't open the website boxvps.com

  9. #9
    Join Date
    Aug 2006
    Location
    London
    Posts
    549
    Their website is down from our location aswell.

  10. #10
    Join Date
    Mar 2009
    Location
    Israel
    Posts
    1,204
    wow, this looks like major ddos/dns issues.

    thier NS servers wont resolve , and 100% packet loss

    ~ # dig BOXVPS.COM @NS1.MABUSHOSTING.NET

    ; <<>> DiG 9.3.4-P1 <<>> BOXVPS.COM @NS1.MABUSHOSTING.NET
    ; (1 server found)
    ;; global options: printcmd
    ;; connection timed out; no servers could be reached


    any rep of boxvps here?, do you guys need any help ? :\

  11. #11
    Join Date
    Feb 2006
    Location
    San Francisco, California
    Posts
    469
    SpotCheck shows errors from all over the world so i'm thinking it's not a intermittent network problem.

    Also looks like there are some DNS issues, maybe related, maybe not: http://intodns.com/boxvps.com

    Our tertiary name server is down but I guess that's what you get for $3.95 a month.

    I'm always surprised watching this forum how many companies don't have their own website off-site. Is it really that difficult to go sign up with godaddy or something and put your site/email there instead of on your own server?

  12. #12
    Join Date
    Aug 2006
    Location
    London
    Posts
    549
    Quote Originally Posted by larry2148 View Post
    SpotCheck shows errors from all over the world so i'm thinking it's not a intermittent network problem.

    Also looks like there are some DNS issues, maybe related, maybe not: http://intodns.com/boxvps.com

    Our tertiary name server is down but I guess that's what you get for $3.95 a month.

    I'm always surprised watching this forum how many companies don't have their own website off-site. Is it really that difficult to go sign up with godaddy or something and put your site/email there instead of on your own server?
    If you can't trust your own network, why should other people trust you? Having your website located on your on network/servers shows that you have enough trust in it. However, even with the best networks/servers, things can fail. Best is to have failover DNS of some sorts running so people can see your announcements/contact you.

  13. #13
    Join Date
    Feb 2008
    Location
    Houston, Texas, USA
    Posts
    2,955
    Any coincidence with today being the first of the month...

  14. #14
    boxvps.com is good now they'r recovery it soon..everything is fine

  15. #15
    Join Date
    Feb 2006
    Location
    San Francisco, California
    Posts
    469
    Quote Originally Posted by Ekin View Post
    If you can't trust your own network, why should other people trust you? Having your website located on your on network/servers shows that you have enough trust in it. However, even with the best networks/servers, things can fail. Best is to have failover DNS of some sorts running so people can see your announcements/contact you.

    It's not about not trusting your own network, it's about realizing that stuff DOES go wrong, and when it does, if your site/email everything is down then it really shows a lack of thinking ahead. I agree failover DNS is an excellent solution!

    Anyone know what the cause of the outage was? Appears everything is back up and working but not any real explanation.
    Last edited by larry2148; 08-01-2009 at 11:01 PM. Reason: additional question.

  16. #16
    Join Date
    Mar 2003
    Location
    Chicago
    Posts
    285
    It was definitely something network related. Uptime on my VPS is 21 days. It would be nice to get an RFO.

  17. #17
    Yes, it was definetly network related. My VPS got 25 days uptime.

    10:04:37 up 25 days, 7:11, 1 user, load average: 0.01, 0.04, 0.00

    I can tolerate, since i regulary create backup and it just my blog.

  18. #18
    Join Date
    Mar 2009
    Location
    Santa Monica, CA
    Posts
    3,372
    Quote Originally Posted by larry2148 View Post
    I'm always surprised watching this forum how many companies don't have their own website off-site. Is it really that difficult to go sign up with godaddy or something and put your site/email there instead of on your own server?
    Yes its always good to have your site in a couple locations.

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