Results 1 to 14 of 14
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08-01-2009, 12:19 AM #1WHT Addict
- Join Date
- May 2007
- Posts
- 158
Just let everyone know horrible hosting company
slunkur.com is my nightmare.
this is start
Apr 7th 2009, 5:45 am
http://forums.digitalpoint.com/showthread.php?t=1297811
04-14-2009
nightmare start
Server load 1 2) i am kindly, without said it's slunkur
04-16-2009
What exactly error come from?
slunkur couldn't resolve it,
resolved it by WT members
04-20-2009
Is this Hacker made? on shared hosting (1 2 3)
i am kindly, without said it's slunkur, but it show up itself
and it mean hosting been hacked is my fault
also, a horrible host said Posted: 16/04/2009 08:20
Luckily it was only your account that was affected.
[img=http://img268.imageshack.us/img268/1565/snap1ipf.jpg]
it's four month ago, i didn't post here, i am very kindly not bad client.
site down therefore i rented a sharkspace hosting where put my important site.
and requsted refund from slunkur but it thet didn't refund to me and said
[img=http://img193.imageshack.us/img193/2784/snap2lqx.jpg]
30/07/2009
i'd like to continue my hosting of slunkur.
support ticket and DP forum PM to them but without respond to me
this is end
http://forums.digitalpoint.com/showt...4#post12120914
Just let everyone know and i don't want their hosting anymore.
BTW, am i bad client?
if you think i am bad client , i would edit this thread and give a apologize.Last edited by adulu; 08-01-2009 at 12:25 AM.
#My Blog is on hostgator shared baby plan.
5K visitor per day.
#Disable awstats, webalizer for saving CPU usage.
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08-01-2009, 12:47 AM #2Web Hosting Evangelist
- Join Date
- Jan 2008
- Posts
- 519
It may be a little hard to understand with an obvious language barrier, but I get the summary of your complaint.
I went to visit slunkur to see their TOS, of course the site is not viable at the moment.
You commented on another forum, which you called them out on their new offer under a different domain name, and they pointed you to a domain and accusing you violating their TOS, but that domain does not resolve at the moment.
So, let's take into consideration that they carry over the same business practice to their new domain.... seedboxup.com .... well there is nothing on that site that even resembles a TOS.
.... hopefully someone from seedboxup will man up and answer your issues, but I don't see that happening.
good luck!Mike
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08-01-2009, 01:23 AM #3CEO & Leading Designer
- Join Date
- May 2008
- Location
- Iowa
- Posts
- 1,139
I'm sorry to hear about your horrible experience with this company. Perhaps they will see the post and reply with a valid solution so both parties are happy. The site will not load (go figure).
I do not think your a bad client personally. I think you pay for a service and expect certain things - that's completely normal. The company seems lazy and has an extreme lack of customer service and care. Can they actually prove your website was hacked? Have they provided logs or any information?
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08-01-2009, 01:35 AM #4Junior Guru
- Join Date
- Jun 2009
- Location
- Singapore
- Posts
- 205
I'm sorry to hear about your bad experience with Slunkur. Although I cannot totally comprehend your post due to the language barrier, I basically get what you are trying to say.
I cannot access slunkur.com to read their TOS atm as their site is down. However, I think the policy of terminating sites that have been hacked is unreasonable. I recently had a client who got hacked, all we did was to restore the backup for them, I don't see why Slunkur can't do that. It sounds like your account got compromised to me.
As for the refund issue: if they provide a (for example) 45 day money back guarantee, and you need a refund within those 45 days, they should refund you. However, after that, they have the right to refuse refunds. Did they have a money back guarantee?
I would definitely avoid their other company, Seedboxup. As the poster above said, there is no TOS, and that is very fishy.
I hope you reach a resolution with Slunkur about your site being hacked. This just comes to show that hosts can put whatever rules they want, however ridiculous, in their TOS...bikster.com - Quality Hosting. Affordable Prices.
Providing premium quality shared and reseller cPanel/WHM hosting at low prices!
Reseller cPanel/WHM hosting solutions that you can afford
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08-01-2009, 02:08 AM #5WHT Addict
- Join Date
- May 2007
- Posts
- 158
check 04-20-2009 page 2 of 3.
Is this Hacker made? on shared hosting (1 2 3)#My Blog is on hostgator shared baby plan.
5K visitor per day.
#Disable awstats, webalizer for saving CPU usage.
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08-01-2009, 02:18 AM #6Web Hosting Master
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- May 2008
- Location
- Melbourne, Australia
- Posts
- 10,629
Sean██ l Dedigeeks • Shared • Wordpress • Dedicated • Established 2006
██ l Leading AUSTRALIAN Hosting Provider • Sydney & Melbourne Datacentres
██ l cPanel/WHM • R1Soft Backups • 24/7/365 Support • SMS Hosting Alerts*
██ l www.dedigeeks.com • Managing Director • Service Superstars
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08-01-2009, 02:27 AM #7WHT Addict
- Join Date
- May 2007
- Posts
- 158
unhappy refund
[img=http://img194.imageshack.us/img194/9131/snap3s.jpg]
keep my account
[img=http://img198.imageshack.us/img198/8203/snap4f.jpg]
i want to start my account recently
they don't reply support ticket and DP forum PM
therefore i post on their sale thread.
they say i avoid their TOS
and i can't open their support ticket webpage now
but i still have save page cache and gmail records
[img=http://img74.imageshack.us/img74/2803/snap5.jpg]#My Blog is on hostgator shared baby plan.
5K visitor per day.
#Disable awstats, webalizer for saving CPU usage.
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08-01-2009, 11:51 AM #8Junior Guru Wannabe
- Join Date
- Jul 2008
- Posts
- 61
This is not the way it should be done at all. Poor handling and CS all around.
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08-01-2009, 12:06 PM #9Web Hosting Master
- Join Date
- Mar 2009
- Location
- CA
- Posts
- 9,350
Wow it sound's like it just keep's going. In their TOS does it say they dont offer refund's on their special package's? Have you tried a PayPal dispute? It seem's Shaun is only replying to your ticket's, is he the owner? one man team? I never heard of this company before. http://www.slunkur.com/ seem's to be down on my end... It seem's Shaun is a member here by the name CH-Shaun. After trying to find review's for this company i ended up finded this post. http://www.webhostingtalk.com.au/int...ting-9340.html
It also seem's Shaun is the owner of http://www.connexthosting.com.au〓〓 RackNerd LLC - Introducing Infrastructure Stability
〓〓 Dedicated Servers, Private Cloud, DRaaS, Colocation, VPS, DDoS Mitigation, Shared & Reseller Hosting
〓〓 www.linkedin.com/in/dustincisneros/
〓〓 My fancy email dustin@racknerd.com
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08-01-2009, 12:59 PM #10WHT Addict
- Join Date
- May 2007
- Posts
- 158
paypal dispute
i have some of not important site would host there after hacked happened.
and it's just USD $21 for me. it's nothing to worry about it.
but they would rather to disable my account for USD $21.
it probably their reputation worth $21.
Shaun is only replying to your ticket's, is he the owner? one man team?
i admit it really might be one man team.#My Blog is on hostgator shared baby plan.
5K visitor per day.
#Disable awstats, webalizer for saving CPU usage.
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08-01-2009, 01:14 PM #11Web Hosting Industry Expert
- Join Date
- Dec 2007
- Location
- Indiana, USA
- Posts
- 19,196
This is why I wouldn't personally look on DigitaPoint for hosting...
█ Michael Denney - MDDHosting.com - Proudly hosting more than 37,700 websites since 2007.
█ Ultra-Fast Cloud Shared and Pay-By-Use Reseller Hosting Powered by LiteSpeed!
█ cPanel • Free SSL • 100% Uptime SLA • 24/7 Support
█ Class-leading support that responds in minutes, not days.
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08-01-2009, 10:52 PM #12Web Hosting Master
- Join Date
- Jan 2006
- Posts
- 587
Let's be honest here, Slunker allows "Nulled scripts" on their servers, that should have been a HUGE RED flag.
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08-01-2009, 10:55 PM #13Web Hosting Master
- Join Date
- May 2008
- Location
- Melbourne, Australia
- Posts
- 10,629
Not that their site loads for me or anything
██ l Dedigeeks • Shared • Wordpress • Dedicated • Established 2006
██ l Leading AUSTRALIAN Hosting Provider • Sydney & Melbourne Datacentres
██ l cPanel/WHM • R1Soft Backups • 24/7/365 Support • SMS Hosting Alerts*
██ l www.dedigeeks.com • Managing Director • Service Superstars
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08-02-2009, 01:19 PM #14Newbie
- Join Date
- May 2009
- Posts
- 11
I was actually looking to buy from this host a while back, thanks for the info. i will look else where
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