I wanted to make you guys aware of StartLogic's new policy and how under-handed they have been with me. I've been promoting their program for a few months and have lately been realizing that my commissions were much less than what was "estimated". Thousands of dollars in commissions were turning into checks for $100.
When I inquired about this, after 20 days of waiting for them to research it, they said the following:
"It appears that the affiliate sales in question are not eligible for commission payment as they do not meet the guidelines of our affiliate program. Specifically, all of the sites have the same template and do not appear to be unique websites."
After checking their terms of service it mentioned nothing of this. Not once anywhere in the terms did it mention anything regarding unique content.
The affiliate manager refuses to talk to me and tickets regarding this issue go unanswered. I just now realized that as of this week (7/31/09) they updated their terms and conditions to "prohibit any commission on any type of business opportunity program."
Since I was promoting a cookie-cutter affiliate system I'm not eligible. However, they still will gladly allow the person to host these types of sites they just won't pay commissions on them.
I'm fine with whatever their terms are. It's within the right of any company to change them to best suit their needs. What really frustrates me is that they mentioned nothing of the change and while I was promoting the program I was in full compliance.
I love it when the rules change in the middle of the game, and they apply retroactively. One can only hope that karma will have one of their supplies to the same onto them. In the mean time, there are lots of other hosts out there with high paying affiliate programs. No reason to despair.