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  1. #1

    DNS record suddenly disappear!

    I've registered my domain with domain.com, and host my site elsewhere.
    I set up dns in the control panel in domain.com, adding the 'A' record to my domain and everything has been fine for the previous months.

    However, today I cannot reach my site (qualifo.com) and when I use 'dig' or some internet tools to check the dns, the tools cannot find the ip for qualifo.com.
    I logged into the control panel at domain.com and I found my dns 'A' record still appeared in the control panel.

    Can anyone help? What can I do to put my site up ASAP? My site is down so it's very urgent.

    Thanks in advance.

  2. #2
    Join Date
    Jul 2009
    Location
    Europe
    Posts
    45
    That's mean that your web-hosting provider disable your account or the server is not respond currently.

    Contact your hosting provider and ask them about such issue ASAP.

  3. #3
    Quote Originally Posted by Your_Galaxy View Post
    That's mean that your web-hosting provider disable your account or the server is not respond currently.

    Contact your hosting provider and ask them about such issue ASAP.
    No that's not true.
    This is a DNS issue, not a hosting issue, as he said in the original post, the A-Record is gone for his domain.
    Contact your registrar and ask them why their dns is down.

  4. #4
    i keep calling the domain.com but they doesn't answer!

    Can i switch to another domain registrar? will it cause any down time in my domain?

  5. #5
    You don't have to switch registrar.
    Just sign up with a dns service like everydns.net and then in your domain.com control panel change the dns servers to everydns.net's.

  6. #6
    Join Date
    Jul 2009
    Location
    Europe
    Posts
    45
    Yes, to start the transfer of your domain we need the EPP code which you can obtain at your current registrar.

    This operation usually takes from 1 to 7 days. - And domain name should be transferred with nameservers - so, and there must be no downtimes .

  7. #7
    Your galaxy i advice you to not speak of matters you do not understand.

    There is no need to transfer the domain. All you have to do is change the namservers.

  8. #8
    thanks for the suggestions.
    May I know what are the advantages of changing nameservers only over transferring domain?

  9. #9
    Join Date
    Jul 2009
    Location
    Italy
    Posts
    40
    qualifo is loading correctly here, think was a dns record propagation if you made changes today. now it's ok

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