We are planning to start a vps provider company.
All vps would be unmanaged but we will be offering some add-ons which will be required to be install/configure on each vps:
* We will be offering software like cpanel, plesk, rvskins, rvsitebuilder, etc, etc. It is not included on each package. When client ask for any add-on we will required someone to do this task.
* As we said, the vps will be offering as unmanaged. But if a client has a level 3 problem that cannot be resolved even by us we will be offering per ticket support to clients of level 3 assistant. This will be escalate to the person/company hired.
* We will need in some way fast response and resolution time.
* Quotes must be sent by pm.
* This can be made by a outsourced company, or a particular.