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Thread: ! One2host support !
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12-12-2001, 12:57 PM #1Newbie
- Join Date
- Dec 2001
- Location
- Alamo CA USA
- Posts
- 6
! One2host support !
Hi Guys,
I'm having a painful time with Onetohost or One2host web hosting, and wodered if anybody else is having these problems too.
They changed servers recently, now I can
* nolonger access email.
* Can't access the control panel.
* Make support requests, and they are closed without resolving the problems.
* They hide behind a ihelp process, and do not seem interested in speaking with you to resolve problems.
Let me say, that there old system seemed to work ok, but I just find their whole approach to support arrogant, and un helpful.
Is anybody else expereincing problems with this hoster?
Cheerz
Rayw
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12-12-2001, 01:12 PM #2Dennis Johnson
- Join Date
- Jun 2001
- Location
- Kalamazoo
- Posts
- 33,412
I don't host with them. Nor do I know anyone that does.
But, I will say that, server migration can be a taxing process.There is no best host. There is only the host that's best for you.
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12-12-2001, 01:24 PM #3Newbie
- Join Date
- Dec 2001
- Location
- Alamo CA USA
- Posts
- 6
Hi,
Thanks! Yes I apreciate that it can be a problem migrating servers, but I think if you are clear with customers, and act promptly to respond to customers problems, and really fix their problems then this can be a good time to establish a good relationship with your customers.
Either Onetohost don't get this, or they just don't have the technical, or social capabilities to manage a hosting service.
Expired certificates, poor performance, poor of none response to support requests, indicates the latter at present.
Thanks
Ray
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12-14-2001, 03:55 PM #4Newbie
- Join Date
- Nov 2001
- Posts
- 9
One2host Sucks!
If you go to one2host.net
you can read why...
and how about one2host.infoLast edited by Crewmember; 12-15-2001 at 03:29 PM.
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12-14-2001, 03:59 PM #5Web Hosting Master
- Join Date
- Dec 2001
- Location
- Arizona
- Posts
- 551
That "100 best hosts" link site must be outdated, cause I don't know how in the hell HostRocket got up there.
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11-10-2002, 02:14 PM #6Junior Guru Wannabe
- Join Date
- Nov 2002
- Posts
- 32
support
i am very dissappointed with their support, and hosting
where should i go? please advice
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11-10-2002, 02:16 PM #7Web Hosting Guru
- Join Date
- Oct 2002
- Posts
- 348
Try doing a search here for reputable hosts. There are many out there.
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11-10-2002, 02:17 PM #8Junior Guru Wannabe
- Join Date
- Nov 2002
- Posts
- 32
hosts
which names, i am not familiar with the market.
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11-10-2002, 02:23 PM #9Disabled
- Join Date
- Sep 2002
- Location
- Australia
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- 79