Results 1 to 9 of 9
  1. #1
    Join Date
    Dec 2001
    Location
    Alamo CA USA
    Posts
    6

    Thumbs down ! One2host support !

    Hi Guys,

    I'm having a painful time with Onetohost or One2host web hosting, and wodered if anybody else is having these problems too.

    They changed servers recently, now I can

    * nolonger access email.
    * Can't access the control panel.
    * Make support requests, and they are closed without resolving the problems.
    * They hide behind a ihelp process, and do not seem interested in speaking with you to resolve problems.

    Let me say, that there old system seemed to work ok, but I just find their whole approach to support arrogant, and un helpful.

    Is anybody else expereincing problems with this hoster?

    Cheerz
    Rayw

  2. #2
    Join Date
    Jun 2001
    Location
    Kalamazoo
    Posts
    33,412
    I don't host with them. Nor do I know anyone that does.
    But, I will say that, server migration can be a taxing process.
    There is no best host. There is only the host that's best for you.

  3. #3
    Join Date
    Dec 2001
    Location
    Alamo CA USA
    Posts
    6
    Hi,
    Thanks! Yes I apreciate that it can be a problem migrating servers, but I think if you are clear with customers, and act promptly to respond to customers problems, and really fix their problems then this can be a good time to establish a good relationship with your customers.

    Either Onetohost don't get this, or they just don't have the technical, or social capabilities to manage a hosting service.

    Expired certificates, poor performance, poor of none response to support requests, indicates the latter at present.

    Thanks
    Ray

  4. #4

    Thumbs down One2host Sucks!

    If you go to one2host.net
    you can read why...

    and how about one2host.info
    Last edited by Crewmember; 12-15-2001 at 03:29 PM.

  5. #5
    Join Date
    Dec 2001
    Location
    Arizona
    Posts
    551
    That "100 best hosts" link site must be outdated, cause I don't know how in the hell HostRocket got up there.

  6. #6
    Join Date
    Nov 2002
    Posts
    32

    support

    i am very dissappointed with their support, and hosting
    where should i go? please advice

  7. #7
    Join Date
    Oct 2002
    Posts
    348
    Try doing a search here for reputable hosts. There are many out there.

  8. #8
    Join Date
    Nov 2002
    Posts
    32

    hosts

    which names, i am not familiar with the market.

  9. #9
    Join Date
    Sep 2002
    Location
    Australia
    Posts
    79

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