Results 1 to 6 of 6
  1. #1

    24/7 Support, graveyard shift

    What is a good strategy for hiring support staff for afterhours with a limited budget?

    For now the scope of technical ablilites can be pretty limited. Pretty much answer calls, be friendly, ticket, document problems for engineers to look at in the morning and at the very most reboot servers when necessary.

    What is a good hourly rate? Should I go by pay per incident?


  2. #2
    Depends how much your budget is. YOu may want to look at some outsourcing companies I've heard good things about
    Andrew Anderson
    Sales Manager

  3. #3
    Join Date
    Mar 2009
    Toronto, Canada
    Take a look at If you're unable to hire in-house staff that are able to do night shifts, outsourcing may be a good choice.

  4. #4
    Thanks for the links. I'll take a look at there offerings.

  5. #5
    Join Date
    Jul 2005
    In the Internets
    and if you're really cheap...
    StableHost .:. Unlimited web hosting done right. Experience the unlimited difference.
    PingThat .:. Is your website down? Find out now with our QuickChecker technology.

  6. #6
    Try out - when I first started I used them to cover my night shift. The price goes up if you want to add in system administration.

    Cheap and a pretty decent service. They will keep things calm at night.
    Download my eBook + Videos: Starting your own successful web hosting company.
    Learn from a web host with 7 years of experience.

Similar Threads

  1. Seeking Mid-Level Remote Systems Administrator for Graveyard Shift
    By mhalligan in forum Employment / Job Offers
    Replies: 1
    Last Post: 11-21-2007, 04:11 AM
  2. Wanted: Graveyard Shift Support
    By DimensionServers in forum Employment / Job Offers
    Replies: 5
    Last Post: 10-27-2006, 09:33 PM
  3. For Hire:Sales Rep-Graveyard Shift Availability
    By aeroWebHost in forum Employment / Job Offers
    Replies: 0
    Last Post: 03-18-2006, 03:34 AM
  4. Hosting Job - I Can Do The Graveyard Shift or Anytime!
    By 8rg in forum Employment / Job Offers
    Replies: 1
    Last Post: 07-07-2003, 07:20 PM
  5. Hosts, want graveyard shift support help?
    By ScottBannon in forum Employment / Job Offers
    Replies: 0
    Last Post: 07-01-2003, 07:54 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts