Dear friends @ WHT,

I have a Windows VPS with LiquidWeb for couple of months or lets say almost a year now.

Pretty happy with their technical support and connectivity.

Today my VPS is down for couple of hours now and the support advised me that the issue is with power failure.

Due to a Power Strip failure in our Data Center your Parent server lost power. We have a temporary replacement strip in place at this time. We are going to power the servers down again at 5:00 AM Eastern time for a permanent power strip replacement.

How acceptable is it? I have my clients [ Nokia customer care, India is one of them ] fuming at me cause I could not notify them for the downtime as it was not expected.

Regards