Frequently Asked Questions Q: What payment methods do you accept? Do you accept PayPal?
A: We accept Visa, MasterCard, and Discover credit card payments. We can arrange payment via Western Union or MoneyGram only on yearly payments of $100.00 USD or more. We do not accept PayPal payments but we do accept the PayPal Debit Mastercard and Virtual Debit Card.
Q: What if I need management and monitoring?
We offer management on a "per incident" basis for $4/incident. We also offer a monthly management package including monitoring for $49.95/month.
Q: How about your support? Can we count on you to be there?
A: Absolutely! All of our staff are based in the United States and are here 24/7/365 to assist you. You might see our live chat offline from time-to-time, but rest assured that our staff are monitoring our heavily customized support ticket system and strive to provide you nearly instant responses!
Q: What if I have another question not listed here?
A: Please feel free to email [email protected] or visit our website to chat with a representative.