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  1. #1
    Join Date
    Aug 2007
    Location
    China
    Posts
    46

    How to do a data-recover when one partition is bad

    Dear,

    1.) Client's important data store on F:\ partition on disk2
    2.) Install a new Windows on C:\ partition on disk1
    3.) But when try to read F:\, system hang

    How to do get data which store on F:\ partition?

    We ordered a Windows server via a usa hosting company, and we can not touch the disk when we are in other Country.

    How to do?

    Thank you.

  2. #2
    Join Date
    May 2002
    Location
    Moscow
    Posts
    1,490
    1) touch to host technical support and ask why system hang
    2) try run scandisk on disk2
    Rustelekom LLC Dedicated server since 2002, RIPE NCC member, LIR, AS51168

  3. #3
    Join Date
    Aug 2007
    Location
    China
    Posts
    46
    Thanks rustelekom.

    Hosting technical support said that they have no tools to do this. System hangs when are trying to read file from F:\.

    Scandisk maybe not works now

  4. #4
    Quote Originally Posted by LiuJia View Post
    Thanks rustelekom.

    Hosting technical support said that they have no tools to do this. System hangs when are trying to read file from F:\.

    Scandisk maybe not works now
    Really?
    Well that is actually not good sign for you as for the customer. You have simple task for the web hosting company and they said they couldn't help. Think twice if you want to continue working with them

  5. #5
    Join Date
    Mar 2009
    Location
    Austin Tx
    Posts
    2,001
    Sounds like your drive F: is actually having an issue...are you sure you found the culprit when you re-installed windows?
    After the re-install, did you go to disk manager and actually assign a drive letter, and make sure windows sees it correctly?
    You can also try putting the drive in another server, or in an external enclosure to try and access the data. If nothing is allowing you to access it, though, the drive may be bad.

    I agree with the above post...if your host doesn't have, or is unwilling to use, simple disk tools, that is not a good sign.
    This is the best signature in the world....Tribute!
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