This is a short review about my colocation experience with enotch.
I went for a tour at the beginning of May and was satisfied, I met Ervin and a few of the other guys, and they were pleasant to see. It was a bit of an issue at first, as I wanted to go just see the datacenter itself, not the "meet me room" and stuff, so they didn't get back to me until several days after the original tour date I wanted to come on. I explained that I just wanted to see the facility and they got me in there a few days later. They were very quick to reply.
I signed up with them 5/16/2009, and moved in my equipment a few days later. So far it has been good. The network has been solid, except for Cogent announcing an update to their routers or something like that in the datacenter 2 days before they decided to do it, which was a bit short notice for my tastes. Aside from that, there has been 0 downtime that wasn't my own doing. Their support certainly is not the fastest, but the staff is nice and they get the job done right the first time. Kudos.
A huge plus with them is price point. They gave me quite a deal and I'm extremely happy with the price I pay and what I get for it.
My only complaint with them is the wait when I get there. I arrived once to visit the datacenter, and had to wait in the lobby almost 2 hours for them to arrive to escort me up. Ervin had unfortunately gotten stuck trying to find parking for over an hour - which was bad for both of us as he had to drive around on and on looking for a spot and I had to wait. Another time I did have to wait 2 hours again, because I was an hour early and the gentleman I was meeting there to be escorted up was an hour late. It definitely irritated me some, and it certainly annoyed building security, but all is well, I got what I needed to get done.
Keep up the good work guys, I'll be keeping my business with Enotch for a while. I have received some unprofessional quotes and some companies (cough atlantic metro cough) who were extremely unprofessional in their communication to me. That's another thread for another day.