Hello all,
I have just recently gotten a dedicated server from WorldStream (
http://worldstream.nl) specially for one of my sites that is serving to majority Euro visitors on the site.
However, I'm situated in Singapore hence my speed connected to the server is utterly lousy.
I had written in the WorldStream and my ISP Starhub from Singapore but my ISP seemed reluctant to help me solve this problem.
Reply from WorldStream:
Quote:
1 : We always do have 75% of our network capacity free. Even in Peak hours we do have at least 75% free. This will not be the problem.
2 : As far as i know is your webserver fast enough for your website, i don't think this will be the issue, you can check it out to have a look at your CPU usage.
3 : It's because of StarHub's transit provider which is choosing very odd route's to reach your server.
They have to change the route, we cannot do anything about it.
|
Reply from Starhub:
Quote:
Based on the results we received, our engineers found that there are
no latency issue within StarHub Cable Vision's Network.
We would like to share with you that as with any network, surfing and
streaming speed may be affected by a number of factors. This is
especially when you are accessing a foreign website because the
Internet is a network of networks. These factors include:
1) Peak Hour Traffic Delays
- Content-hosting servers may be overloaded during peak hours, when
the number of concurrent connections exceeds the webserver's
capacity. This might result in delays in accessing data.
2) Content Provider's System Configuration and Bandwidth allocation
- Different content-hosting webservers can provide varying end-user
experiences. For instance, webservers with high-powered CPUs and
large amounts of memory would be better equipped to handle a high
demand for content as compared with less powerful webservers,
resulting in greater end-user access speeds. Similarly, end-user
access speeds may also be affected by the content providers'
bandwidth connection to the Internet. If this bandwidth connection
or the speed of the link connecting the webserver to the Internet
and/or to Singapore is insufficient, the end-user may experience slow
access speeds, even if the local Internet service provider such as
StarHub has allocated sufficient bandwidth for this connection.
3) External Routing Delays/Congestion
- Slow connection speeds are sometimes also due to overseas routing
delays/congestion. Unfortunately, such delays are usually beyond the
control of any local service providers including StarHub.
|
Here's my latest traceroute results from their utilities page: h**p://utilities.starhub.com
Code:
Tracing route to 217.23.3.120 over a maximum of 30 hops
1 9 ms 9 ms 18 ms cm1.psi147.maxonline.com.sg [58.146.147.1]
2 8 ms 15 ms 8 ms 172.20.31.17
3 17 ms 13 ms 8 ms 172.26.32.1
4 12 ms 24 ms 8 ms 172.20.7.26
5 51 ms 13 ms 11 ms 172.20.7.70
6 16 ms 13 ms 25 ms 203.116.250.213
7 11 ms 23 ms 14 ms anutsi10.starhub.net.sg [203.118.3.162]
8 * 211 ms 201 ms so-6-1-0.edge2.LosAngeles1.Level3.net [4.71.134.21]
9 201 ms 198 ms 197 ms ae-43-90.car3.LosAngeles1.Level3.net [4.69.144.197]
10 * 212 ms 214 ms ge-2-0-0.lax10.ip.tiscali.net [4.68.111.194]
11 * 413 ms 364 ms xe-2-0-0.ams10.ip4.tinet.net [89.149.186.245]
12 * 366 ms 374 ms caiw-diensten-gw.ip4.tinet.net [77.67.72.134]
13 * 362 ms 355 ms cn-nawij-is-cr40-ten1-1.caiw.net [62.45.254.22]
14 375 ms 374 ms * kf-asd-kl-cr01-atm510-7.kabelfoon.nl [62.45.63.222]
15 353 ms 384 ms 372 ms 217.23.3.120
Trace complete.
Tracing route to 217.23.3.120 over a maximum of 30 hops
1 6 ms 20 ms 11 ms cm1.psi147.maxonline.com.sg [58.146.147.1]
2 8 ms 7 ms 7 ms 172.20.31.17
3 22 ms 9 ms 13 ms 172.26.32.1
4 11 ms 31 ms 8 ms 172.20.7.26
5 8 ms 19 ms 11 ms 172.20.7.70
6 18 ms 16 ms 15 ms 203.116.250.213
7 11 ms 21 ms 11 ms anutsi10.starhub.net.sg [203.118.3.162]
8 197 ms 196 ms 209 ms so-6-1-0.edge2.LosAngeles1.Level3.net [4.71.134.21]
9 216 ms 198 ms 193 ms ae-13-60.car3.LosAngeles1.Level3.net [4.69.144.5]
10 234 ms * 216 ms ge-2-0-0.lax10.ip.tiscali.net [4.68.111.194]
11 401 ms 366 ms * xe-2-0-0.ams10.ip4.tinet.net [89.149.186.245]
12 371 ms 370 ms * caiw-diensten-gw.ip4.tinet.net [77.67.72.134]
13 364 ms 352 ms * cn-nawij-is-cr40-ten1-1.caiw.net [62.45.254.22]
14 364 ms 367 ms * kf-asd-kl-cr01-atm510-7.kabelfoon.nl [62.45.63.222]
15 381 ms 373 ms * 217.23.3.120
16 360 ms 368 ms * 217.23.3.120
17 358 ms 377 ms * 217.23.3.120
18 370 ms 368 ms * 217.23.3.120
19 367 ms 365 ms * 217.23.3.120
20 368 ms 358 ms * 217.23.3.120
21 365 ms 351 ms * 217.23.3.120
22 376 ms 372 ms * 217.23.3.120
23 367 ms 373 ms * 217.23.3.120
24 370 ms 378 ms * 217.23.3.120
25 370 ms 372 ms * 217.23.3.120
26 373 ms 386 ms * 217.23.3.120
27 370 ms 354 ms * 217.23.3.120
28 375 ms 409 ms * 217.23.3.120
29 388 ms 375 ms * 217.23.3.120
30 356 ms 359 ms * 217.23.3.120
Trace complete.
Tracing route to 217.23.3.120 over a maximum of 30 hops
1 9 ms 20 ms 10 ms cm1.psi147.maxonline.com.sg [58.146.147.1]
2 9 ms 8 ms 7 ms 172.20.31.17
3 10 ms 19 ms 9 ms 172.26.32.1
4 24 ms 12 ms 11 ms 172.20.7.26
5 8 ms 11 ms 25 ms 172.20.7.70
6 11 ms 39 ms 15 ms 203.116.250.213
7 14 ms 14 ms 10 ms anutsi10.starhub.net.sg [203.118.3.162]
8 197 ms 196 ms 195 ms so-6-1-0.edge2.LosAngeles1.Level3.net [4.71.134.21]
9 207 ms 195 ms 195 ms ae-13-60.car3.LosAngeles1.Level3.net [4.69.144.5]
10 222 ms 218 ms 215 ms ge-2-0-0.lax10.ip.tiscali.net [4.68.111.194]
11 * 365 ms 365 ms xe-1-0-0.ams10.ip4.tinet.net [89.149.186.241]
12 374 ms 371 ms 391 ms caiw-diensten-gw.ip4.tinet.net [77.67.72.134]
13 354 ms * 351 ms cn-nawij-is-cr40-ten1-1.caiw.net [62.45.254.22]
14 387 ms 365 ms * kf-asd-kl-cr01-atm510-7.kabelfoon.nl [62.45.63.222]
15 364 ms 370 ms * 217.23.3.120
16 368 ms 367 ms * 217.23.3.120
17 356 ms 370 ms 359 ms 217.23.3.120
Trace complete.
Anyone here can advise what should I do? Because my pages on my site are loading slow on at my location but blazing speed for the rest of the members residing in Euro or non-affected countries.
I need to work on the site for updates and stuff, hence the slow loading pages are getting on my nerves now... All kind help will be deeply appreciated.
Thanks!
Linear Mode
