
07-17-2009, 10:58 AM
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Web Hosting Master
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Join Date: Dec 2006
Location: Cardiff, Wales
Posts: 762
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CPanel/WHM taking a VERY long time to install??
Hey guys, ive installed Cpanel many times before on probally over 100 servers (i dont really count  ),
Now over the past few days, its been taking nearly 4-6 hours to install on customer VPS's here in the UK. I no the performance of the VPS has alot to do on installing, but usually it takes no more than 2 hours. So ive tried increasing processing power + ram of VPS, but no good. Ive even contacted our Network Provider to see if there restricting connections to Cpanel and it appears not.
But now i dont believe this is my fault or network. Is Cpanel Having issues?
Im trying to install Cpanel on a dedi server in france (different network) with a Quad 2.66 Xeon processor 12GB (2x300gb 10,000rpm HD's) and its now be just over 3 hours.
Is anyone else experiencing longer times of installing for Cpanel?
Best,
Nathaniel
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07-17-2009, 11:02 AM
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Aspiring Evangelist
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Join Date: Sep 2008
Posts: 393
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A lot of the installing of cPanel is downloading, it could be cPanel's servers/networks are slow at the moment?
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07-17-2009, 11:48 AM
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Web Hosting Master
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Join Date: Nov 2006
Location: Houston, TX
Posts: 563
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Quote:
Originally Posted by CymraegWalesHosting
Hey guys, ive installed Cpanel many times before on probally over 100 servers (i dont really count  ),
Now over the past few days, its been taking nearly 4-6 hours to install on customer VPS's here in the UK. I no the performance of the VPS has alot to do on installing, but usually it takes no more than 2 hours. So ive tried increasing processing power + ram of VPS, but no good. Ive even contacted our Network Provider to see if there restricting connections to Cpanel and it appears not.
But now i dont believe this is my fault or network. Is Cpanel Having issues?
Im trying to install Cpanel on a dedi server in france (different network) with a Quad 2.66 Xeon processor 12GB (2x300gb 10,000rpm HD's) and its now be just over 3 hours.
Is anyone else experiencing longer times of installing for Cpanel?
Best,
Nathaniel
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I'm not aware of any issues with our update servers. However, feel welcome to submit a ticket.
On rare occasion, servers in a facility may try to use mirrors that are far away geographically - thus making installation times much longer than they should be. Our technical analysts can correct that on your servers and let you know how to copy those changes to new servers you provision.
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cPanel Technical Product Specialist
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07-18-2009, 12:22 AM
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WHT Addict
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Join Date: Jan 2008
Location: Montreal, Canada
Posts: 132
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We are getting the same issue here in Canada... We are installing 2 dedi with cPanel and it's taking more than 2 hours ++  ! Usually it does not take more than 40 min.
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07-18-2009, 12:23 AM
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Think big, and discover! :)
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Join Date: Sep 2008
Location: Dallas, TX
Posts: 4,519
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Quote:
Originally Posted by Saber S
We are getting the same issue here in Canada... We are installing 2 dedi with cPanel and it's taking more than 2 hours ++  ! Usually it does not take more than 40 min.
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It took me 3 hours today for a cPanel install.
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07-18-2009, 01:55 AM
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Corporate Member
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Join Date: Aug 2004
Location: Canada
Posts: 3,182
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By chance is expectperlinstall (I think thats the process) using a large amount of CPU? Seen that a few times lately with the cPanel installer which would explain why installs are so much slower now.
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07-18-2009, 10:00 AM
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Support Facility
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Join Date: Jun 2009
Posts: 2,318
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Yes it can take quite long time depending its depends on your server speed and network speed. If it takes more than a few hours though you may want to check further into this.
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07-18-2009, 10:20 AM
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Web Hosting Master
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Join Date: Dec 2006
Location: Cardiff, Wales
Posts: 762
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Well atleast im not the only one. By the way, the server in france was on a 1GBIT connection (tested, i could pull about 800mbit off it) and the VPS are on 100mbit so i can pull that,
It must be something with Cpanel
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07-18-2009, 11:02 AM
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Will Host for Food
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Join Date: Jul 2002
Location: London, United Kingdom
Posts: 3,679
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Quote:
Originally Posted by CymraegWalesHosting
Now over the past few days, its been taking nearly 4-6 hours to install on customer VPS's here in the UK
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It is a little slower than usual - been noticing that for a couple of weeks.
But if you're taking 4-6 hours then it'll be something to do with the route it's taking and your provider - I've done two today from the UK - neither have taken more than 2 hours to d/load, install, do the initial configuration, install our addons and start a cpupdate
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07-18-2009, 11:04 AM
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Web Hosting Master
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Join Date: Dec 2006
Location: Cardiff, Wales
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I checked all the route out (first thing i did) but then when our servers in France were taking as long then something must be up, im going to be installing Cpanel soon for a customer here in the uk so i will let you no how long it takes.
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Over 250 Direct Interconnects with guarnateed CLI/FAX | SIP & TDM Interconnectivity | 24/7 NOC
http://wholesale.alohatelecom.co.uk | Cheap National & International VoIP Calls (SIP) http://aloha-connect.com/
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07-18-2009, 03:01 PM
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Rockin' the beer gut
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Join Date: May 2006
Location: NJ, USA
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07-18-2009, 03:03 PM
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Web Hosting Master
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Join Date: Dec 2006
Location: Cardiff, Wales
Posts: 762
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Ok, so we can safely say that theres not a problem with my network, (network i use in france) and various other networks and its a problem with the Cpanel Installer.
Best,
__________________
Wholesale Direct International Sip Termination & UK Numbering (DID's/DDI's)
Over 250 Direct Interconnects with guarnateed CLI/FAX | SIP & TDM Interconnectivity | 24/7 NOC
http://wholesale.alohatelecom.co.uk | Cheap National & International VoIP Calls (SIP) http://aloha-connect.com/
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07-18-2009, 04:11 PM
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WHT Addict
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Join Date: Jan 2008
Location: Montreal, Canada
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I am using the same network as I always do (100 MBPS BGP4)... The servers specs are Dual Quad with 8GB of rams.. (High end PE1950 servers..)
The problem is comming from cpanel...
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07-19-2009, 10:52 PM
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WHT Addict
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Join Date: Apr 2009
Posts: 123
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Has this issue been resolved yet? I am on about 9 hours going...
Is there a workaround?
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07-20-2009, 12:13 AM
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Web Hosting Evangelist
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Join Date: Oct 2007
Posts: 537
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We had similar issues and we thought its with the network speed and stuff like that, but installation took more time leaving us in dark not sure what was wrong. So we had to re-create the vps with devel packages for centos and did a yum update before we can install cpanel. It went fine for us after that.
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