hosted by liquidweb


Go Back   Web Hosting Talk : Web Hosting Main Forums : Web Design and Content : anyone use zopim?
Reply

Forum Jump

anyone use zopim?

Reply Post New Thread In Web Design and Content Subscription
 
Send news tip View All Posts Thread Tools Search this Thread Display Modes
  #1  
Old 07-17-2009, 03:02 AM
ocwebguru ocwebguru is offline
Junior Guru Wannabe
 
Join Date: May 2007
Posts: 73
*

anyone use zopim?


Zopim is a live chat software, free and currently in the beta stages and also being hosted by their servers, but they give you an include script to add to your site.


http://www.zopim.com

My concern is when i add this to my site, it makes my site lag quite noticeably different but not too bad. Wondering if anyone has any feeback to this

Thankyou WHT



Sponsored Links
  #2  
Old 08-16-2009, 07:01 AM
azfayad azfayad is offline
Newbie
 
Join Date: Jul 2009
Location: Mountain View, CA
Posts: 6
Seems like they are in beta, not offering a stable or paid solution...

Try taking a look at Olark, http://www.olark.com, offering a very similar solution that looks to have more customers/traction.

- Andrew

  #3  
Old 08-16-2009, 09:27 AM
CH-Shaun CH-Shaun is offline
Web Hosting Master
 
Join Date: Jun 2007
Location: Australia
Posts: 820
We're using Zopim and we have found it to suit us quite well. It does add a little bit of extra loading time to our site's web pages though.

__________________



Sponsored Links
  #4  
Old 08-16-2009, 10:02 AM
DesignBear DesignBear is offline
Web Hosting Guru
 
Join Date: Aug 2002
Location: United Kingdom
Posts: 290
Olark is still quite buggy and doesn't support all of the functions for IM contacts. A lot of people use LiveZilla because of the high level of support it gives and constant updates. Pretty good software

__________________
DesignBear.com
View Portfolio

A trusted WHT member for over 7 years!

  #5  
Old 09-02-2009, 04:26 PM
albatroz albatroz is offline
Web Hosting Master
 
Join Date: Jun 2002
Location: Lima
Posts: 1,176
I am also trying Zopim, however I havenīt managed -yet- to chat using IM, only using their dashboard.

BTW Roboform canīt remember my Zopim password, so I have to enter it manually every time

Quote:
Originally Posted by CH-Shaun View Post
We're using Zopim and we have found it to suit us quite well. It does add a little bit of extra loading time to our site's web pages though.

  #6  
Old 09-02-2009, 04:48 PM
eSited eSited is offline
Temporarily Suspended
 
Join Date: Aug 2004
Location: Groton, Connecticut
Posts: 925
We were beta testing it, not bad at all. Though I am curious on their pricing.

  #7  
Old 09-02-2009, 05:30 PM
Dan_EZPZ Dan_EZPZ is offline
Premium Member
 
Join Date: Apr 2007
Location: United Kingdom
Posts: 1,659
According to the devs, zopim is only going to be a couple of bucks a month and they'll have a free version.

__________________
EZPZ Hosting - Dependable and Affordable UK and US Web Hosting
LiteSpeed Powered cPanel Shared with R1Soft and Softaculous | Budget VPS, Managed VPS and Dedicated | Shoutcast
Reseller Hosting Specialists | WHMCS-Based End User Support | Unlimited SSLs | CloudFlare
99.9% Uptime Guarantee | 24/7 Support | 30 Day Money Back Guarantee |

  #8  
Old 09-02-2009, 11:02 PM
ocwebguru ocwebguru is offline
Junior Guru Wannabe
 
Join Date: May 2007
Posts: 73
I got an email from Zopim the other day saying they are going out of beta and will be updating us soon.

@Dan_EZPZ
I heard it was going to be $8 monthly

__________________
OC Web Gurus Check Us Out!
Reliable Hosting | Truly Amazing Designs
We are a proud member of WHT community since 2007!

  #9  
Old 12-10-2009, 12:20 AM
qingru_zopim qingru_zopim is offline
Newbie
 
Join Date: Dec 2009
Posts: 6
Quote:
Originally Posted by albatroz View Post
I am also trying Zopim, however I havenīt managed -yet- to chat using IM, only using their dashboard.

BTW Roboform canīt remember my Zopim password, so I have to enter it manually every time
@albatroz Are you still facing this issue? Drop us an email at support@zopim.com if you need more help

  #10  
Old 12-10-2009, 12:50 AM
qingru_zopim qingru_zopim is offline
Newbie
 
Join Date: Dec 2009
Posts: 6
@CH-shaun @ocwebguru

Glad you like our service, this is Qing Ru from Zopim. Are you still facing the lag in loading time?

Back then in Sept, we were hosted in Asia, which explains the lag in loading time. Ever since we started hosting with VPS.net in October, the latency has significantly improved.

The script's performance has also improved quite a bit these past 4 months. In fact we have not faced any customer complaints about lag time so far, ever since we launched 3 weeks ago.

We are continually trying to improve our script's performance. Do try us out again, & let us know if the loading still lags. We appreciate all feedback, thanks!

  #11  
Old 12-10-2009, 12:52 AM
The-Pixel The-Pixel is offline
CEO & Leading Designer
 
Join Date: May 2008
Location: Iowa
Posts: 1,138
I've used it once or twice but never carried for it. The only live chat program I really like is LiveZilla. I think if it makes your website lag then you shouldn't use it. If your running a web hosting company and your company website lags it can be a poor reflection upon you and potential customer may think your servers are not of quality; just a suggestion. Best of luck to you!

__________________
We develop brand identity for the web.
- - - - - - - - - - - - - - - -
Services ~ Custom Web Design, Branding & Identity, Development, Hosting & more!
Portfolio ~ Websites, User Interfaces, Widgets & more!


  #12  
Old 12-10-2009, 12:59 AM
snickn snickn is offline
Web Hosting Master
 
Join Date: May 2003
Location: Kirkland, WA
Posts: 4,449
Quote:
Originally Posted by The-Pixel View Post
I've used it once or twice but never carried for it. The only live chat program I really like is LiveZilla. I think if it makes your website lag then you shouldn't use it. If your running a web hosting company and your company website lags it can be a poor reflection upon you and potential customer may think your servers are not of quality; just a suggestion. Best of luck to you!
I think you'll find, as we did, that the benefit of the "ready" livechat as Zopim outweighs the bit of extra load time.

We're quite happy with it.

__________________
Nick Nelson
Sr. Director & GM, VAS
Demand Media
425.298.2282 nn@demandmedia.com

  #13  
Old 12-10-2009, 01:08 AM
The-Pixel The-Pixel is offline
CEO & Leading Designer
 
Join Date: May 2008
Location: Iowa
Posts: 1,138
Quote:
Originally Posted by nickn View Post
I think you'll find, as we did, that the benefit of the "ready" livechat as Zopim outweighs the bit of extra load time.

We're quite happy with it.
Neat, glad it worked out

__________________
We develop brand identity for the web.
- - - - - - - - - - - - - - - -
Services ~ Custom Web Design, Branding & Identity, Development, Hosting & more!
Portfolio ~ Websites, User Interfaces, Widgets & more!


  #14  
Old 01-08-2010, 07:30 AM
ecenica ecenica is offline
Junior Guru Wannabe
 
Join Date: May 2004
Posts: 98
We've also been using ZopIM successfully for 3-4 months and would recommend it.

Including the ZopIm JavaScript at the footer of your web page is a good tip to reduce any issues with load times and lag.

__________________
Ecenica.com - Celebrating 10 years of Business Web Hosting
US/UK datacenters, Windows/Linux, cPanel, Softaculous
Shared Web Hosting | WordPress Hosting | Reseller Hosting | Managed VPS | Email Hosting
99.9% SLA uptime, 365-day support, 30-day money back guarantee

  #15  
Old 01-12-2010, 04:33 PM
B r a n d o n B r a n d o n is offline
Aspiring Evangelist
 
Join Date: Sep 2005
Location: USA
Posts: 428
I stopped using zopim once they started charging for it. I understand it was beta. But still after 5 months of using it and dealing with their problems which I only assume theyre still having. I dont think you should have to pay.

__________________
Brandon Williams - 7 Years and counting in the hosting industry.

Reply

Related posts from TheWhir.com
Title Type Date Posted
Noise Filter: Hurricane Sandy Floods NYC Data Center, Impacts Hosts, Colocation Providers Web Hosting News 2014-05-09 12:40:55


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes
Postbit Selector

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off

Forum Jump
Login:
Log in with your username and password
Username:
Password:



Forgot Password?
Advertisement:
Web Hosting News:



 

X

Welcome to WebHostingTalk.com

Create your username to jump into the discussion!

WebHostingTalk.com is the largest, most influentual web hosting community on the Internet. Join us by filling in the form below.


(4 digit year)

Already a member?