I am having over 2 1/2 years of tech support experience, Web hosting support , server support, Virtualization (Virtuozzo -%%expert%%, OpenVZ), cloud computing (Amazon EC2 -%%Expert%%, GoGrid-Beginner).
Installation on HW node (Linux and Windows),
VPS creation, backup, deletion,
VPS migration between two HW nodes,
Troubleshooting VPS issues,
Handling customer tech queries (Help desk support)
Experienced in Parallels Operations Automation and Parallels Business Automation panels.
%%Securing Virtuozzo Nodes & applying patches(Node Hardening)%%
%%Monitoring Nodes for CPU load and disk resource usage%%
%%Removing unwanted updates which make containers VZPP and Plesk panels not work%%