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  1. #1

    Annoying Error in Plesk 9.2 (Please help me)

    Hello Every One,

    I am using Plesk 9.2 and Mailenable pro version, but every time plesk management services crash and than smtp "inbound" and "outbound" messages stop and i see huge que until i do not restart the mail services.

    it only happens in business hours when my customers login to their plesk control panel and start working to add/delete/edit mail accounts/spam filters.

    So i went to the windows event viewer and i see huge list of the following errors.

    ERROR 1
    -------------------------------------
    The system cannot find the file specified. (Error code 2) at Unable to connect to pipe \\.\pipe\psamailfilterpipe
    at (Con::ClientOverlappedPipe::create line 502)
    at Mail filter main(wmain line 19)
    Execute file name: C:\Program Files (x86)\Parallels\Plesk\admin\bin\memailfilter_usr.exe
    -------------------------------------------------------

    ERROR 2

    ----------------------------------------------
    The system cannot find the file specified. (Error code 2) at Unable to connect to pipe \\.\pipe\psamailfilterpipe
    at (Con::ClientOverlappedPipe::create line 502)
    at Mail Enable mail global filter(CPleskMEMTA::Execute line 141)
    Execute file name: C:\PROGRA~2\PARALL~1\Plesk\MAILSE~1\MAILEN~1\BIN\MEMTA.EXE
    ------------------------------------------


    I search on the google, yahoo every where but i just cant find solution its been like 1 month i am facing this problem, i cant sleep due to this error coz email services are very evry important for my customers, it just made my life hell...

    Additional: From the time these errors has started we also found out that when plesk client add email addresses in their black list they can still receive emails from the the same blacklist email address, it just doesnt work at all.

    Is there any one who will take us out of this annoying problem we are soo tired now.


    Thank You

  2. #2
    Is there anyone who can come up and help me please?

  3. #3
    Join Date
    May 2009
    Location
    On a Speck!!!!!
    Posts
    216
    To fix this problem you need to update Plesk Management Service.

    1. Download the updated service
    2. Stop Plesk Management Service
    3. Backup the original file %plesk_bin%\plesksrv.exe
    4. Copy downloaded file to %plesk_bin% folder
    5. Restart Plesk Management Service

  4. #4
    Hello Thomas,

    i tried to find the update but failed, could you please provide me the direct link i am using plesk 9.2.1 and mailenable pro 3.6 .


    waiting for your reply.


    Thank You

  5. #5
    Join Date
    May 2009
    Location
    On a Speck!!!!!
    Posts
    216
    Hello,

    Try this.

    http://download1.parallels.com/Plesk/PPP9/Windows/9.2. /plesk_9.2.1_build090420.16.htm

  6. #6
    Hello everyone.

    You may find solutions in Parallels KB articles #8271 and #8272.

    Also Parallels has annouced the Plesk Management Service had been stabilized in Plesk Panel 9.5.

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