Hello, I was wondering if I could get some comments on who some of you might use for emergencies at your hosting locations.
Specifically I'm referring to co-locate type setups where your package pretty much covers rack space + power.
We have a setup like this in another city 2 hours away, and in an emergency we can fail over to our backup site, but need to physically get onsite to resolve certain issues. I was wondering if anyone had any recommendations for good onsite companies you've dealt with that could be contracted for this sort of work. Looking for larger companies with large geographical reach (as we have other hosted systems in other cities as well), but this specific example is in Toronto if it matters.
Not at this location, they're strictly a guaranteed power and bandwidth type center. Ideally, looking for an onsite type company that we can use for a couple of locations (all in Canada for the time being, but could change).
Have identical machines on-site, plugged in and ready to go. Sitting idle.
Have lights out management such as KVM and remote reboot on each box
Have every box backed up via r1soft
If a box fails, just light up one of your spares, all remotely.
*** OR ***
Find a colo provider with remote hands. Lights out facilities (no hands ever on site, unless a problem) is just scary. There's enough competition in the market these days that hands can be had at quality DC's for cheap or nothing.
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