I have a domain hosted by these guys. Never had any problems until last June 16th and 17th, when my site was down for two straight days! Their home page was down as well during this time, so I imagine they had plenty of upset clients.
I've asked them several times what the problem was, and they've ignored each of my requests. Not too much of a big deal, as I'll be relocating when it's time to renew. I'm just wondering if anyone has any experience with these guys.
Well, I set up my account with them over a year ago, and at the time I didn't bother to do the research that indicates they're located in friggin' Mumbai. No telling what goes on over there. Can't wait to switch.
Sorry to hear about your experiences. Two straight days of unexplained downtime is not very acceptable in my opinion, and not responding to your requests simply adds to that. They also seem to advertise "unlimited" bandwidth.
Good luck finding a host and hope that your move is a smooth one.