Results 1 to 2 of 2
  1. #1
    Join Date
    Sep 2007

    my first question about ticket system and WHM and cpanel


    I have VPS having whm/cpanel base, i also install RT ticket system, it install successfully, same way i did on 5 other server its ok, but on VPS due to apache different configuration it gives me.

    You haven't yet configured your webserver to run RT. You appear to have installed RT's web interface correctly, but haven't yet configured your web server to "run" the RT server which powers the web interface. The next step is to edit your webserver's configuration file to instruct it to use RT's mod_perl, FastCGI or SpeedyCGI handler. If you need commercial support, please contact us at [email protected].

    can any body suggest something??????????

  2. #2
    Join Date
    May 2009
    Dear Noman,

    I have experience in Bugzilla, but haven't tried RT.

    But it seems like your webserver doesn't have support for perl (mod_perl). Install, load mod_perl and then try accessing its web interface.

    P.S: If you wish you can go for FastCGI or SpeedyCGI handlers too.

    Follow the installation guideline at and check if the pre-requisites are installed/configured.

Similar Threads

  1. Support Ticket System in CPanel
    By Tapan in forum Hosting Software and Control Panels
    Replies: 5
    Last Post: 02-15-2005, 02:22 PM
  2. question on plesk's ticket system
    By fuse1982 in forum Hosting Software and Control Panels
    Replies: 1
    Last Post: 10-27-2004, 04:24 PM
  3. cPanel Integrated Support Ticket System?
    By AnnihiLizard in forum Dedicated Server
    Replies: 12
    Last Post: 07-09-2004, 10:30 AM
  4. Replies: 2
    Last Post: 06-18-2004, 12:35 AM
  5. Is there a support ticket system that integrates into cpanel?
    By Host Ultra in forum Running a Web Hosting Business
    Replies: 4
    Last Post: 08-28-2003, 01:03 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts