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  1. #1
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    Hosts underpaying people

    I am not going to say any names but a person offered me 100 USD month for 9-5 Sales/Support. Wow 3 USD day

    I said no thanks then he said i'll can get someone to do it for 50 USD month.

    They then said ok ill give you $200 month (6 USD day)

    I said no then they talked about giving someone 50 USD month for this job.

    He then said I wouldn't pay a senior admin $350 USD month

    What is up with this kind of pay? How are people suppose to survive on that pay? How doe's he expect people to do amazing support for this kind of pay.
    Last edited by pclover; 07-14-2009 at 03:53 AM.

  2. #2
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    Thats insane, in the UK that would be 50-60 ($100) per month. I dont know if it meant to say $1000 a month lol that would be at least a bit better but really a months pay should be a good $2-3K / 1-1.5K.

    The average sales / support person in the UK is on around 18K per year (I think but depending on location).

    Do you know if he found anything silly enough to work with him?

  3. #3
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    Quote Originally Posted by AeonCube View Post
    Thats insane, in the UK that would be 50-60 ($100) per month. I dont know if it meant to say $1000 a month lol that would be at least a bit better but really a months pay should be a good $2-3K / 1-1.5K.

    The average sales / support person in the UK is on around 18K per year (I think but depending on location).

    Do you know if he found anything silly enough to work with him?
    He was talking about how he has got people to do this work for this kind of pay. He was telling me how he just bought a 1250 USD pc

  4. #4
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    Now if you were not a host, and maybe worked in support, and as a result you might get 1-2 emails a day requesting support, well assuming 20 minutes a day total for a month, $10 an hour for minor work, hey not bad considering that leaves you more than enough time to do 10 other jobs at the same time.

    Considering the fact you are a host and the probability that he most likely asked you to do more than 20 minutes of work a day(from "How doe's he expect people to do amazing support...") I am just curious why you were contacted in the first place.

    Even outsourcing, that is still pretty damn low for 9-5(I am assuming again from your post that is what he was requesting).

    Next time, just delete it. If he found someone to do it for $50 a month, just tell him that there should be more out there like that.
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  5. #5
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    Quote Originally Posted by davidb View Post
    Now if you were not a host, and maybe worked in support, and as a result you might get 1-2 emails a day requesting support, well assuming 20 minutes a day total for a month, $10 an hour for minor work, hey not bad considering that leaves you more than enough time to do 10 other jobs at the same time.

    Considering the fact you are a host and the probability that he most likely asked you to do more than 20 minutes of work a day(from "How doe's he expect people to do amazing support...") I am just curious why you were contacted in the first place.

    Even outsourcing, that is still pretty damn low for 9-5(I am assuming again from your post that is what he was requesting).

    Next time, just delete it. If he found someone to do it for $50 a month, just tell him that there should be more out there like that.
    No we was requesting me to 9-5 support and no outsourcing. US people.

  6. #6
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    How many people does he actually have working for that? It's impossible to live off that amount of money!

    Just the rent on a flat in this area is 6 times that amount..

  7. #7
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    100 Bucks month is like 14 Cents hour.

    Chinese labor I guess and he expects amazing support.

    I don't know how many people work for him.

  8. #8
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    Sounds like he's not a legitimate businessman(kiddie/fly by night host). That based on the bizarrely low prices... and bragging about buying a new pc?
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  9. #9
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    Quote Originally Posted by NXH-Mark View Post
    How many people does he actually have working for that? It's impossible to live off that amount of money!

    Just the rent on a flat in this area is 6 times that amount..
    heh, well considering the OP lives in Cali, the 99cent stores have some decent food options(one time and only one time they had Digiorno pizzas there) For $6 a day you easily buy 1 pound dry pasta($1), 1 gallon of clean water($1 explained shortly), 1 package of machine separated meat($1 gotta have that protein). Then if he works quickly enough, only spend $2 dollars at an internet cafe to do his job. That leaves his with:
    Food for 1 day
    Water for a day(minus that for making the pasta)
    A job well done
    AND
    $1 to save up for an apartment which will cost quite a bit(I payed $910 for a place in Santa Monica+utils)

    So as long as he is able to steal a pot to cook in, firewood and find a safe bridge to live under he can afford an apartment for a month in just about 150 months(I added in the extra cost of bail because you might get arrested once for stealing the pot)

    /sarcasm off

    Its summer. I can only hope he is in middle school and to him $6 a day seems good to someone who prob gets a $10/wk allowance. View it as:
    A. A scam artist
    B. Someone who probably wont even pay you the $100

    The only people most likely to take this job are ones who also get $10/wk in allowance.
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  10. #10
    If he could get a roster of people at those prices, he could outsource to outsourcing vendors
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  11. #11
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    Well I'm assuming he is targeting Free-Lancers, People who multi-task between heaps of jobs, not all un-common on WHT and other advertising boards considering the Job is remote.
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  12. #12
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    Quote Originally Posted by plumsauce View Post
    If he could get a roster of people at those prices, he could outsource to outsourcing vendors
    But the outsourcing chain has to break down, because each outsourcing vendor has to make his cut at each level and the margin is simply not there to start with. It is destined to fail when you are left high and dry with no support.
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  13. #13
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    It sounds to good to be true in my opinion. But, people are trying to save every cent they have these days... $3/day is squat, you are bettery off doing another job such as babysitting.

  14. #14
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    That pay in the UK would be illegal, employers here must pay a minimum wage or face a fine.

  15. #15
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    Quote Originally Posted by davidb View Post
    The only people most likely to take this job are ones who also get $10/wk in allowance.
    I've been working for rubbish wages such as this all year because things have been so bad, unfortunately i don't get 10k a week in allowance. If i don't do this work i can't pay the rent, i just done 3 ten hours days and it looks like i won't even see the money so i'd settle for the OP's $6 a day for it right now for it.

    Not sure why you think only people getting $10k/week would work for so little, that doesn't make sense.
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  16. #16
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    Quote Originally Posted by HDNP-EricI View Post
    I am not going to say any names but a person offered me 100 USD month for 9-5 Sales/Support. Wow 3 USD day

    I said no thanks then he said i'll can get someone to do it for 50 USD month.

    They then said ok ill give you $200 month (6 USD day)

    I said no then they talked about giving someone 50 USD month for this job.

    He then said I wouldn't pay a senior admin $350 USD month

    What is up with this kind of pay? How are people suppose to survive on that pay? How doe's he expect people to do amazing support for this kind of pay.
    Hello,

    I am the one who offered this person $100 a month. First of all, this person is 16 years old, I don't offer huge salaries to people of that age. Second of all, I told him that we hardly get tickets. Right now, we get about 5 tickets a week max. I do marketing/S.E.O. work for $100 a month, and I've never complained a bit.


    Regards,
    Donald K.
    Last edited by Spunkyasp; 07-14-2009 at 02:37 PM.

  17. #17
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    Quote Originally Posted by larry2148 View Post
    Sounds like he's not a legitimate businessman(kiddie/fly by night host). That based on the bizarrely low prices... and bragging about buying a new pc?
    Excuse me? Bragging about a new PC? I posted that in my MSN status and he asked me what specs were on the new PC. Please do not offend people if you do not have enough information to back up your statement.

  18. #18
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    Quote Originally Posted by Spunkyasp View Post
    Excuse me? Bragging about a new PC? I posted that in my MSN status and he asked me what specs were on the new PC. Please do not offend people if you do not have enough information to back up your statement.
    Yes, I do take some fault here for that he wasn't really baraing about it.

    About the work load I don't remember him telling about the work load.

  19. #19
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    Nothing new by WHT standards.
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  20. #20
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    I said no then they talked about giving someone 50 USD month for this job.
    That's offer is really low
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  21. #21
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    In a country like China or India. 350 USD/month is a middle-class man's pay!

    No joke. Over 60% of the working people in India earn less than 350 USD/m.

  22. #22
    Should just work for free, 50$ a month + paypal fees, enjoy ...

  23. #23
    I don't see the problem here. If you're working for 10 minutes a day, if that, you're basically getting paid for being in front of the computer which you're doing anyway.

    It's not all that uncommon to find hosts that are just starting out that need help, but don't have a huge budget to back this up. If someone wants to pay me $50-100/mo to "babysit" their helpdesk, I'll take it. I'm doing that for a few people now, and the work/pay ratio is on point with any other company I've worked for.

    Think of it like this; a large host is offering a starting wage "in the neighborhood of $40k/year" which expects their support techs to do 8-9 tickets/hr. That breaks down to $19.xx per hour, or $2/ticket. So if you get ~5 tickets a week, or ~20-30 tickets a month, you are making the same amount per ticket as you would from a larger host. Obviously, you aren't working 8 hours a day, so you can't expect someone to pay you to sit around and not work all day.

    EDIT: that large host does exist, and they expect that quota. I'm not naming names, but they do exist.

    EDIT 2: If you can't do a support ticket in 10 minutes, you should probably be in a different business.
    Last edited by JefS; 07-14-2009 at 09:53 PM.

  24. #24
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    I was going to help out EarthVPS part time, but I e-mailed them about 6 times with my resume and info, and tried messaging Donald for literally, two weeks and finally got a response saying.

    "I don't do that stuff, contact this person"

    Turns out the e-mail I got didn't work...

  25. #25
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    Even at that age, which you shouldn't have released publicly without his consent, $100/month is nothing. I know the US operates on a system of it's a right to be employed, not a right to employ (the UK system is the latter), but in the UK, it would still be illegal to pay a 16 year old $100 per month.

  26. #26
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    If you're just doing in online and you're doing it for that much pay from multiple companies while only answering a few tickets a day, it's really not that bad. Now, if you were going to sit in their office all day and only do their work, then there would be an issue. It all depends on how you make your money.

  27. #27
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    Quote Originally Posted by FS - Mike View Post
    which you shouldn't have released publicly without his consent
    If you're going to come to WHT and shoot your mouth off about someone else publicly, you best be ready for them to fully disclose all the details about you to defend themselves.

    If you expect privacy on a private matter, don't bring it to a public forum.
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  28. #28
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    Sounds like he is seeking a kid (<18) who desperately needs money. Shame.

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  29. #29
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    Sounds like he is seeking a kid (<18) who desperately needs money. Shame.
    Oh I wonder how places like Hostgator started.... Shame Right?
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  30. #30
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    Quote Originally Posted by Mike - Limestone View Post
    Sounds like he is seeking a kid (<18) who desperately needs money. Shame.

    -mike
    Who are you talking about?

  31. #31
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    Quote Originally Posted by Nick H View Post
    If you're going to come to WHT and shoot your mouth off about someone else publicly, you best be ready for them to fully disclose all the details about you to defend themselves.

    If you expect privacy on a private matter, don't bring it to a public forum.
    The thing is though, the OP didn't run his mouth about anyone. He talked in a manner which did not disclose the other party. This other party then came forward and admitted it was them and disclosed his private information. They could have stayed quiet, learnt from their mistake and moved on, they did not need to come to WHT and run their mouths off. If they hadn't have done that, they would not have needed to defend themselves. They got themselves into the mess, not the OP.

    Although, I would agree with you in part, that if the OP had run their mouth and mentioned names, they probably deserve the repercussions, however, that isn't what they did.

    ::EDIT::
    Actually, after looking through the OP again, not only did he not disclose the other party, he posed questions to the community, which were:
    What is up with this kind of pay? How are people suppose to survive on that pay? How doe's he expect people to do amazing support for this kind of pay.
    In my opinion, the OP is undeserving of the negative replies he's received on this subject, especially the initial post from SpunkyASP who identified themselves as the other party and disclosed private information.
    Last edited by FS - Mike; 07-16-2009 at 12:14 AM.

  32. #32
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    with that kind of money you can get attention to other users in 3rd world countries which $100 is a lot of money for them rather than a 16 yr old but 5 tickets a week isn't much.

    Depending how complicated those tickets can be

  33. #33
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    Quote Originally Posted by FS - Mike View Post
    ::EDIT::
    Actually, after looking through the OP again, not only did he not disclose the other party, he posed questions to the community, which were:


    In my opinion, the OP is undeserving of the negative replies he's received on this subject, especially the initial post from SpunkyASP who identified themselves as the other party and disclosed private information.
    Again, bring a private situation to a public forum and you open the door.
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  34. #34
    I assume, that people using magical abilities while creating solutions. Really, couldn't find any other rational reason

  35. #35
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    Here's the real deal, after seeing both sides of this story:

    Working 9-5 doesn't mean you only work for that company from 9-5. As the other person said, they get very few tickets, so why should they pay the person $10+/hr for (not) working when there's no tickets.

    Now, if the user was required to be there and ONLY there 100% of the time, 9-5, THEN that would indeed be way, way too low. I mean, reality has to set in sometime, right? However, given this statement:

    I told him that we hardly get tickets. Right now, we get about 5 tickets a week max.
    The offer of $100/month is very legitimate. $50/month is a bit low, but again, you're still making decent money, which, again, is realistic.

    Given the portability of support (you can work from anywhere, if you've got the right apps), including your bed. Again, why on earth would anyone pay a direct hourly rate for this? Figure you can sell yourself out to multiple companies for this rate and STILL not be incredibly busy at all!

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  36. #36
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    Quote Originally Posted by FS - Mike View Post
    The thing is though, the OP didn't run his mouth about anyone. He talked in a manner which did not disclose the other party. This other party then came forward and admitted it was them and disclosed his private information. They could have stayed quiet, learnt from their mistake and moved on, they did not need to come to WHT and run their mouths off. If they hadn't have done that, they would not have needed to defend themselves. They got themselves into the mess, not the OP.

    Although, I would agree with you in part, that if the OP had run their mouth and mentioned names, they probably deserve the repercussions, however, that isn't what they did.

    ::EDIT::
    Actually, after looking through the OP again, not only did he not disclose the other party, he posed questions to the community, which were:


    In my opinion, the OP is undeserving of the negative replies he's received on this subject, especially the initial post from SpunkyASP who identified themselves as the other party and disclosed private information.
    I could not have ignored this thread. I had to clarify that the work load is small. I do not want my staff to feel underpaid. The OP was not supposed to post this private matter, but some people aren't very reliable and they disclose everything you tell them. I have absolutely nothing to hide in this matter. I'm sure that you wouldn't take out $10 an hour of your own money to pay someone that will not be doing any work. My company is fully staffed 24/7. If I would pay people $10 per hour, I would be paying a total of $6720 a month. Since our average monthly ticket volume is 15, that would come out to $448 per ticket. I would work 24/7 if someone would pay me that much per ticket.

  37. #37
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    By law, if I asked someone to be available from 9-5 to answer tickets, I would have to pay them the minimum wage for their age.

    This matter wasn't private until you disclosed you were the third party. It is completely legitimate to talk about confidential matters when the other party hasn't been identified. Medics do this all the time, as an example:
    I had a patient today who has Atherosclerosis, looks like this will lead to CHD soon if we don't get them on Statins and BTs
    That is completely legal to do as it does not identify who, and is no different than what the OP did, just in a different context. You identified yourself, you should be dealing with the consequences you brought about amicably.

  38. #38
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    By law, if I asked someone to be available from 9-5 to answer tickets, I would have to pay them the minimum wage for their age.
    Of course to no surprise you do not know the law What about the paper round boys? (Off the top of my head) Technically you cannot hire a 12 year old right? So what minimum wage applys.

    On the internet when you hire someone unless they are on your payroll books it is classed as a service. There for the only law that could be broken is that yourself the guy that took the Job is not paying his/her taxes in his country.

    So please stop acting like your some know it all.
    Last edited by respite; 07-17-2009 at 04:50 AM.
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  39. #39
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    Yeah...that's not exactly amazing. You may be better off working off commission.

  40. #40
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    Josh, it would appear you also do not know law in the United Kingdom. If you did, you would know that under the age of 16, there is no minimum wage. It only applies at the age of 16 and above.

    You can hire under 16 year olds, although there is a limit on that. You can only hire them or ask them to work between certain hours of the day.

    On the internet, it depends how you hire someone and where they are from, but the point would be it get's complicated at that point. If you contract to an individual or firm and state in the contract it is a service, then you are correct, however, if the individual is on an employee's contract, you must declare them on your payroll/as an employee and not a service.

    Just because it fits in: "So please stop acting like your some know it all."

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