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07-13-2009, 10:30 AM #1Junior Guru Wannabe
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What should I do if my client build a phishing website?
Hi everyone,
I am a domain reseller.One of my client registered 1 domain name,and use it build a phishing website.
I am sure it is a phishing website,just copy a large,well-known website and then say "You won the prize!!!" and before you get it,you need send the tax to ....
Now what should I do?
PS:the site is not hosting with me,just the domain.
Thank you for any advice!
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07-13-2009, 10:35 AM #2Aspiring Evangelist
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You need to ask?
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07-13-2009, 10:37 AM #3Junior Guru Wannabe
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07-13-2009, 10:40 AM #4renegade
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07-13-2009, 10:44 AM #5Junior Guru Wannabe
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07-13-2009, 10:50 AM #6renegade
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I think that's up to you and your TOS.
You can also ask your registrar what they do in these positions.
I say delete the domain, because the user who did this probably isn't interested at all in changing his behavior (hence a warning is useless.)
All you can do is prevent your business from being known as accepting criminal activity on your domains, and thus you need to take action (imo)
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07-13-2009, 10:51 AM #7Junior Guru Wannabe
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07-13-2009, 10:54 AM #8Aspiring Evangelist
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No. You first of all lock the domain so that it cannot be transferred and then you suspend it. If you don't lock it first the owner will simply move it somewhere else and carry on. For the take down to be effective you need to prevent that.
Be sure to retain copies of all evidence and notifications. They should be emailed automatically once they are suspended. Don't enter into any further correspondence with them until you are certain you know what to say in response should they contact you after getting the suspension email.
Best wishes.
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07-13-2009, 10:57 AM #9Junior Guru Wannabe
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07-13-2009, 10:58 AM #10renegade
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07-13-2009, 11:01 AM #11Junior Guru Wannabe
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07-13-2009, 11:38 AM #12Junior Guru
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You suspend the domain, make sure to keep record of the actual infraction. send them a notice. You do not have to renew the domain since it was used for illegal activities. I update the dns to non working domain servers.
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07-13-2009, 11:39 AM #13Junior Guru Wannabe
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Don't forget to prevent future registrations from that IP-adress if possible!
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07-13-2009, 11:43 AM #14Junior Guru Wannabe
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Thank you for all your help!
I have suspended the domain and it's not working now.
I send the client an email and he replid,"why other domain at godaddy is fine?I can not trust you anymore..."
Lol,hope he leave and never back!
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07-13-2009, 11:45 AM #15Junior Guru
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Good luck with that they are usually using multiple ip ranges. I send them all through maxmind regardless.
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07-13-2009, 12:12 PM #16Junior Guru Wannabe
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Seems like this guy is pretty fresh, since he even bothered to respond to the suspension email.. and just because Godaddy hasn't suspended his other domain, doesn't mean they won't do it if they receive complaints!
Good job likerise!
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07-13-2009, 12:16 PM #17█ ProlimeHost - Dedicated Server Hosting & KVM SSD VPS
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07-13-2009, 12:27 PM #18Junior Guru Wannabe
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07-13-2009, 08:44 PM #19Mobile Multimedia Minimalist
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I do NOT think it's THAT simple or straighforward.
I guess this is exactly what differentiates a good registrar and someone who thinks he can save the world. As a registrar (or a reseller of a registrar), the most (mind you, NOT the least) you should do is to make sure that illegal activities (such as phishing) are not involved in any of your business. Whether they are effectively taken down is NONE OF YOUR BUSINESS. It's business after all, not DC comics.
If you ask me, I wouldn't take ANY action until at least a formal complaint is received, if not a court order.Co-Founder @HostHideout. Profoundly influenced by #Bauhaus, @Nameslave unrepentantly embraces #Minimalism with a bias for functionality, color theory and pixel precision: a #multimedia messenger in the McLuhan sense. His totally irrelevant M.Ed. dissertation examines Organizational Culture and Change Management. He also likes Patrik Ervell, Wong Kar-wai and IKEA.
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07-13-2009, 09:36 PM #20WHT Addict
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Um - Duh
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07-13-2009, 11:31 PM #21Junior Guru Wannabe
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07-14-2009, 03:00 AM #22renegade
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07-14-2009, 07:02 AM #23Mobile Multimedia Minimalist
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I guess the bottom line is, WHO is eligible to judge? Definitely not you and me.
Perhaps we are overly used to summary judgment after 9/11 that we forget how important "innocent until proven guilty" is. Registrars (or resellers like many here) are in the business of domain registration (or web hosting), and NOT on a crusade to curb phishing or spamming. When Batman starts taking the law into his own hand, LAW itself FAILS.
By the way, since when did registars or resellers start *monitoring* their clients' (registrants') CONTENT?Co-Founder @HostHideout. Profoundly influenced by #Bauhaus, @Nameslave unrepentantly embraces #Minimalism with a bias for functionality, color theory and pixel precision: a #multimedia messenger in the McLuhan sense. His totally irrelevant M.Ed. dissertation examines Organizational Culture and Change Management. He also likes Patrik Ervell, Wong Kar-wai and IKEA.
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07-14-2009, 07:38 AM #24Aspiring Evangelist
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@ nameslave Both of your contributions so far are extremely naive and irresponsible. I doubt anything that human beings value is safe as long as people with your selfish, pragmatic and greedy attitude remain in business.
As with any common householders deciding who is allowed in their homes and what standards of behaviour are acceptable, Domain Registrars and web hosts have every right to decide who enters their service grid and what activities are conducted whilst in it.
Is it possible to build a highly successful business on an ethical model? Of course it is!
The op, likerise, has acted in an exemplary manner worthy of respect.
Long may the doors that human beings walk through be closed to those who would destroy them or attempt to steal from them.
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07-14-2009, 08:06 AM #25Mobile Multimedia Minimalist
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I never said the OP did anything wrong. Like I said, it's okay (mind the italics) to suspend or even terminate a client who engages in suspicious activities which are contrary to most terms of service.
I am criticizing the TOTALLY UNPROFESSIONAL suggestion to "effectively taking down" the *suspected* phishing operation BY ILLEGALLY LOCKING the domain IN AN ATTEMPT to prevent transfer.
Ethical? Respect? Give me a break. This is not Guantanamo; we don't shoot first and investigate later.Co-Founder @HostHideout. Profoundly influenced by #Bauhaus, @Nameslave unrepentantly embraces #Minimalism with a bias for functionality, color theory and pixel precision: a #multimedia messenger in the McLuhan sense. His totally irrelevant M.Ed. dissertation examines Organizational Culture and Change Management. He also likes Patrik Ervell, Wong Kar-wai and IKEA.
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