Pro-active Server Management & Semi Dedicated Team Plan

Bobcares (An ISO 9001:2000 & ISO 27001:2005 certified company), a leading Technical Support and Software Development Services Company provides outsourced Technical Support, US-based Phone Support in English and Spanish, and Development services for the Web Hosting Industry.

With over 9 years experience in working with hosting providers and over 300 staff , Bobcares is the first company in this field to be certified ISO 9001 (Quality Management System) and ISO 27001 (Information Security Management System).

Bobcares technical and development services are based out of Cochin,India and the Phone support is provided from Phoenix, Arizona. Bobcares supports both Linux and Windows based control panels with equal levels of expertise in supporting both operating system platforms. The supported control panels include Plesk, cPanel, Directadmin, Helm, Ensim, H-Sphere, and Hosting Controller.

Bobcares provides services to a wide variety of web hosting customers with per server and per ticket plans, dedicated technical staff, dedicated developers, shared development projects, server administration, VPS management and US-based phone support.

Latest Offerings: Pro-Active Server Management plan & Semi Dedicated Team Plan

(a) Pro-Active Server Management

If your business has been affected by downtime and security breaches in the past, you need an effective server management service from Bobcares.

Bobcares server management plans ensure top reliability and uptime, constant monitoring, timely maintenance and proactive management. Our engineers monitor your servers 24x7, upgrade software, perform security audits and updates, manage backups, and respond to emergencies almost immediately no matter what time of the day or night.

For more details click here

(b) Semi Dedicated Team Plan

In this plan you get a semi-dedicated team that handles anywhere between 15-50 servers with upto 1500 tickets a month for L1, L2 & L3 support. The team would be semi-dedicated to you and would do administrative works on low ticket flow shifts/days. So this would make your monthly outflow fixed till you go over 1500 tickets or 50 servers and will handle your level 3 issues too giving you full server management. Contact sales to know more or to customize this new plan

What we offer?
  • Round the clock (24/7) dedicated team plan
  • Dedicated Server Admin 160hours/month
  • Helpdesk support plans (24/7 & 12hour)
  • VPS Support plan (24/7)
  • Server Management (Windows/Linux/FreeBSD)
  • US based Phone support (24/7 & 12hours)

Why Bobcares?

* 9 years experience in Hosting industry
* 300 plus engineers working 24/7
* Catering to 120 plus customers
* Expertise in Control panels like Cpanel, Plesk, Ensim, Hsphere, DirectAdmin, Helm, Webmin etc
* Expertise in operating systems like Windows, Linux and FreeBSD
* ISO 9001:2000 certified company
* ISO 27001 certified (Information Security Management System) company
* Experience in developing web hosting control panel ikonware
* Experience in developing VPS control panel vtonf (VPS Control Panel)
* Opened-up knowledge base to public (
* Technical articles published by employees in various topics related to the hosting industry.
* Bobcares employees are regular speakers at HostingCon, ISPCon, Webhostingday etc
* Fastest growing technical support company
* Facility for Video conferencing with the team
* Free Flash tutorials
* Free 7 day trial
* Free server consultation

Email us at [email protected] if you require more information regarding the new proactive server management plan or Semi dedicated team plan.