Results 1 to 17 of 17
  1. #1
    Join Date
    Jul 2004
    Posts
    300

    GORACK or GNAX? or other cheap colo?

    Hey guys,

    We need colo in 2 or 3 different locations within the USA.. we're going to be growing to over 3-4 cabinets in each location within the next 18 months.

    We're looking for rates (including power and everything) for less than $800/rack.

    We're also looking for a semi-small company who is willing to be quite flexible with our service (as we are a service provider) and we will need remote hands etc..

    First question:
    What do you think of GORACK, I was unable to find any reviews on them, which could either be a real good thing, or a real bad thing.

    Second question:
    What do you think of GNAX Dallas?


    Third question:
    Is there any other companies you would recommend to me?


    Thank you

  2. #2
    How much power is it that you are expecting per cabinet?
    PACIFICRACK - Striving for Automated and Scalable Servers
    Features Include: Public&Private Networks, Automated Forward and Reverse DNS, RWhois, Local OS Repos, Remote Reboot
    Coming Soon: Remote OS Installs, Recovery Boot, VPN Tunnel, Multiple Locations with Private Network Interconnections!

  3. #3
    Join Date
    Sep 2008
    Location
    Dallas, TX
    Posts
    4,552
    Quote Originally Posted by elektrica View Post
    Hey guys,

    We need colo in 2 or 3 different locations within the USA.. we're going to be growing to over 3-4 cabinets in each location within the next 18 months.

    We're looking for rates (including power and everything) for less than $800/rack.

    We're also looking for a semi-small company who is willing to be quite flexible with our service (as we are a service provider) and we will need remote hands etc..

    First question:
    What do you think of GORACK, I was unable to find any reviews on them, which could either be a real good thing, or a real bad thing.

    Second question:
    What do you think of GNAX Dallas?


    Third question:
    Is there any other companies you would recommend to me?


    Thank you
    Dallasnap, GNAX's Dallas dc is built the same way Atlantanap is built.


    You could try Trey @ Corexchange, they are on the high(er) side of everything, but they are a very well established dc in Dallas. You could look at cologuys, colo4dallas, but I don't know their prices.

  4. #4
    Join Date
    Jun 2006
    Location
    Support Ticket Near You!
    Posts
    1,106
    Try:

    www.directspace.net and www.fdcservers.net

    Edit: Directspace.net is $850 including 100mbps connection and FDC is $559 at their Denver DC with 100mbps connection. I can't comment if you need more bandwidth than that as I haven't used either's gigabit solutions.
    HostGuard.net - VPS Control Panel
    Automating and monitoring your hosting business.

  5. #5
    Join Date
    Nov 2006
    Posts
    263
    I'm with GoRack right now, just getting colo on a 2U server I have. So far everything has been pretty smooth. They were very helpful setting everything up, even built the system for me at no charge (just sent parts to them). For the price you can't beat it... but I'm sure you could pay 2x more and get something in a fancier DC, but not sure what real difference it would make. Honestly, I don't really care as long as my site is up, and they do more than that. When I get some time I'll write my 6 month review.

  6. #6
    Join Date
    Mar 2009
    Posts
    534
    elektrica:

    I've been colo with GoRACK for 3-4 months now and I'm due to write a review very soon. I have only one extremely minor peve about them - they're after-hours support is confusing because I'm not really sure how to get the fastest response - if I should call someone and leave a voicemail, or just open a ticket in the support sysrem to get the fastest response. They tell me to use whatever I prefer. I kind-of prefer someone to give a sort of SLA guarantee that a certain path always gives me best results.

    Other than that minor quirk, I say go for GoRACK. If I told you to go elsewhere, I'd only be doing it to keep all of this great connectivity to myself. My uptime is fantastic and everyone is friendly and knowledgable. They send out e-mail broadcasts whenever any kind of maintenance is being done on systems that could affect that with plenty of time to notify my customers which makes me warm and fuzzy because my customers aren't the kind that like unexpected interruptions. Additionally, I don't get badgered with a laundry list of silly questions about my server's configuration when I have a concern about something on the network. Unlike SoftLayer, they trust me that I'm a knowledgable technician who has already checked my own gear for sources of problems before resorting to contacting them. I once had a concern over dropped TCP connections. They did ask me to give a little detail about the problem, but didn't dismiss it - they had their senior network tech review router configurations to be sure all was correct. I later found the fault on my own end and it honestly made me feel like a newbie because I had overlooked something I shouldn't have - and apologized for wasting their time.

    Since I only buy HP Proliant gear that runs reliably and has full IPMI remote management support, I still sleep well at night. Literally the only time I need their remote hands assistance is if I need them to physically swap memory modules, pull and reseat a drive or something of that nature. I don't make a lot of those kinds of changes either so we're okay.

    Good luck with your decision,

    --Chris
    The Object Zone - Your Windows Server Specialists for more than twelve years - http://www.object-zone.net/
    Services: Contract Server Management, Desktop Support Services, IT/VoIP Consulting, Cloud Migration, and Custom ASP.net and Mobile Application Development

  7. #7
    We have been experiencing services from GNAX past 4 to 5 years, their support and quality of service including network speed has always been outstanding. All that a company looks is for the real 24X7X365 days support and the bandwidth which GNAX proudly proclaims and provide anytime round the clock.

    GNAX does not charge for cross connection within the building. The DC construction is one story brick and block on steel beam frames with 20 foot ceilings, dock high floors, and drains in all floors of the facility. Gnax states that Full Rack Co-location are totally secured with them as they have security system, sworn police officers on our security staff, and a building monitoring system that automatically adjusts the environment to make your servers cool and comfortable.

    Gnax provides APC panels so that you have the access to reboot the server anytime.

  8. #8
    Join Date
    Mar 2009
    Posts
    534
    I thought I would also add that I flew in to visit the datacenter and review the facilities. My clients are particularly security conscience due to the data travelling in and out of their databases. All of the gear is top-shelf quality and their facilities are secured just as they say on the web site.

    Your equipment will literally be placed in the "Meet-Me-Room" which is the most saught-after real-estate in the building due to access to nearly a dozen carriers coming into the room and distributed throughout the building. I don't know what costs are involved, but I imagine cross-connects to alternate carriers can probably be arranged with minimal trouble if you're not happy with GoRACK's BGP blend.

    --Chris
    The Object Zone - Your Windows Server Specialists for more than twelve years - http://www.object-zone.net/
    Services: Contract Server Management, Desktop Support Services, IT/VoIP Consulting, Cloud Migration, and Custom ASP.net and Mobile Application Development

  9. #9
    Join Date
    Jul 2004
    Posts
    300
    Quote Originally Posted by ObjectZone View Post
    elektrica:

    I've been colo with GoRACK for 3-4 months now and I'm due to write a review very soon. I have only one extremely minor peve about them - they're after-hours support is confusing because I'm not really sure how to get the fastest response - if I should call someone and leave a voicemail, or just open a ticket in the support sysrem to get the fastest response. They tell me to use whatever I prefer. I kind-of prefer someone to give a sort of SLA guarantee that a certain path always gives me best results.

    Other than that minor quirk, I say go for GoRACK. If I told you to go elsewhere, I'd only be doing it to keep all of this great connectivity to myself. My uptime is fantastic and everyone is friendly and knowledgable. They send out e-mail broadcasts whenever any kind of maintenance is being done on systems that could affect that with plenty of time to notify my customers which makes me warm and fuzzy because my customers aren't the kind that like unexpected interruptions. Additionally, I don't get badgered with a laundry list of silly questions about my server's configuration when I have a concern about something on the network. Unlike SoftLayer, they trust me that I'm a knowledgable technician who has already checked my own gear for sources of problems before resorting to contacting them. I once had a concern over dropped TCP connections. They did ask me to give a little detail about the problem, but didn't dismiss it - they had their senior network tech review router configurations to be sure all was correct. I later found the fault on my own end and it honestly made me feel like a newbie because I had overlooked something I shouldn't have - and apologized for wasting their time.

    Since I only buy HP Proliant gear that runs reliably and has full IPMI remote management support, I still sleep well at night. Literally the only time I need their remote hands assistance is if I need them to physically swap memory modules, pull and reseat a drive or something of that nature. I don't make a lot of those kinds of changes either so we're okay.

    Good luck with your decision,

    --Chris
    Thank you for your response, do they frequently have downtime that they need to broadcast e-mails for? How often have you been down? Also in regards to support after hours.. i don't quite understand.. they don't pick up the phone after hours and you have to leave a voicemail?


    Thanks

  10. #10
    Join Date
    Mar 2009
    Posts
    534
    Quote Originally Posted by elektrica View Post
    Thank you for your response, do they frequently have downtime that they need to broadcast e-mails for? How often have you been down? Also in regards to support after hours.. i don't quite understand.. they don't pick up the phone after hours and you have to leave a voicemail?

    Thanks
    I've only had a broadcast once about a network outage which was scheduled late in the night. I did lose connectivity for about 10 minutes as a result, but it was back very quickly.

    Curtis read my previous post and said that I should call their 888 number which gives the fastest response, so I will try that in the future. (He's monitoring the thread.) I've only needed remote hands assistance once - my two contacts did not answer their phones and I left voicemails. Mark returned my call within 15 minutes with an additional 15 minute on-site delay. This was the morning of Saturday July 4th - a holiday, so they may have just not had anyone on-site that day due to holidays. Not sure. I'd say they passed if they can respond on-site in 30 minutes on a holiday though.

    --Chris
    The Object Zone - Your Windows Server Specialists for more than twelve years - http://www.object-zone.net/
    Services: Contract Server Management, Desktop Support Services, IT/VoIP Consulting, Cloud Migration, and Custom ASP.net and Mobile Application Development

  11. #11
    Join Date
    Jul 2008
    Location
    Miami
    Posts
    20
    In selecting your DC are you focused on price, or are there other factors that play a part such as physical location, Network Providers..etc. when you say $800/month is that to include bandwidth? and how much power are you looking for in that rate? Sorry for all the questions, but I see it was askeder earlier in this thread, but didn't see a respons.

  12. #12
    Join Date
    Sep 2005
    Location
    Albany, NY
    Posts
    3,795
    I will vote Gnax. We have servers in their Dallas location and no problems at all. Great service there!
    AYKsolutions.com - High Bandwidth Specialists - 100TB/1Gbps/10Gbps Unmetered/CDN/DDOS Protected
    Over 20 Global Locations - Asia, Mexico, Brazil, India, Australia, US, CA, EU - Bare Metal and Virtual Cloud. All Managed.
    View our current Specials.
    We are Professional. Painless. Polite.

  13. #13
    Join Date
    Jan 2003
    Location
    Chicago, IL
    Posts
    6,889
    Not sure how everyone is making suggestions, etc. when nothing was stated about how much power and how much bandwidth. You're going to find a lot more people able to do a cabinet with 15A and 1 Mbit/sec under $800 than say 40A and 100 Mbit/sec.
    Karl Zimmerman - Steadfast: Managed Dedicated Servers and Premium Colocation
    karl @ steadfast.net - Sales/Support: 312-602-2689
    Cloud Hosting, Managed Dedicated Servers, Chicago Colocation, and New Jersey Colocation
    Now Open in New Jersey! - Contact us for New Jersey colocation or dedicated servers

  14. #14
    Join Date
    Feb 2007
    Location
    Florida
    Posts
    1,930
    GoRACK gets my vote. I've have a 1U server colocated with them and the experience has been awesome. My partner and I took a 5 hour trip to visit their datacenter and while my partner wasn't to impressed with the setup, I was. (His opinions are biased though because he helps manage the datacenter where we work which is much bigger and always being updated). The main reason we even bothered considering them is because Robert was in constant contact with us and answered all of our questions unlike some of the local data centers we tried working with. When we arrived Robert and Mark were there waiting and gave us a tour and answered all of our questions. We brought our server with us and they set it up on the spot.

    So far connectivity has been excellent and haven't seen any downtime yet. We have been having a lot of problems with our server lately (switching between platforms) but has nothing to do with GoRACK. They currently have 3 KVM over IPs available for clients but for the past week they have been tied up with a big client which was a little tough for us, but Curtis has always answered the phone when we've called and has been our remote hands for us which has been extremely helpful (their live camera made it really easy for us to see the screen and relay what to type for us).
    -Joe @ Secure Dragon LLC.
    + OpenVZ Powered by Wyvern | KVM | cPanel Hosting | Backup VPSs | LowEndBoxes | DDOS Protection
    + Florida | Colorado | Illinois | California | Oregon | Georgia | New Jersey | Arizona | Texas

  15. #15
    Join Date
    Dec 2001
    Location
    Atlanta
    Posts
    4,419
    what locations are you looking for?

    Quote Originally Posted by elektrica View Post
    Hey guys,

    We need colo in 2 or 3 different locations within the USA.. we're going to be growing to over 3-4 cabinets in each location within the next 18 months.

    We're looking for rates (including power and everything) for less than $800/rack.

    We're also looking for a semi-small company who is willing to be quite flexible with our service (as we are a service provider) and we will need remote hands etc..

    First question:
    What do you think of GORACK, I was unable to find any reviews on them, which could either be a real good thing, or a real bad thing.

    Second question:
    What do you think of GNAX Dallas?


    Third question:
    Is there any other companies you would recommend to me?


    Thank you
    Dedicated Servers
    WWW.NETDEPOT.COM
    Since 2000

  16. #16
    Join Date
    Nov 2001
    Location
    London
    Posts
    4,856
    We have had a cage with AtlantaNAP (GNAX) for about a year now and colocated before. Overall we are very happy and they are a pleasure to work with. There has been the odd glitch or something we've needed to discuss but this is to be expected, and the way that GNAX have worked with us to come up with solutions to our fairly stringent demands has set themselves above the rest. We have a great relationship with them as a service provider and we are looking forward to a long future as a customer of theirs.
    Matthew Russell | Namecheap
    Twitter: @mattdrussell

    www.namecheap.com - hosting from a registrar DONE RIGHT!

  17. #17
    Join Date
    Apr 2002
    Location
    USA
    Posts
    5,779
    Quote Originally Posted by elektrica View Post
    Hey guys,

    We're looking for rates (including power and everything) for less than $800/rack.
    What kind and how much power? What kind and how much bandwidth?
    Really with out that info kind of hard to say which one will meet your needs.

    But I can say Gnax is a good outfit to work with, I have quite a few racks with them and have been with them for over 8 years, so that should give you a clue about their long term performance.

    Not sure about GORACK never used them but do they have on site staffing 24/7/365? Some of the post made here make me wonder?

    I can say that GNAX in Atlanata does, I have a good relationship with the techs, if I need something I can pick up the phone and talk to a tech I have dealt with and know. That is something important to me.
    I have not used the Dallas center yet but am going to be in Dallas next month and will drop in and check it out to decide if my next rack will be there.

Similar Threads

  1. Colo rate increases, gnax . others?
    By Jag in forum Colocation and Data Centers
    Replies: 51
    Last Post: 07-21-2008, 02:32 AM
  2. Looking to buy colo. dedicated and resellers at GNAX
    By mgphoto in forum Other Web Hosting Related Offers
    Replies: 0
    Last Post: 04-21-2006, 07:50 PM
  3. Looking to buy colo. dedicated and resellers at GNAX
    By mgphoto in forum Other Web Hosting Related Offers
    Replies: 0
    Last Post: 04-04-2006, 12:18 AM
  4. Gnax (Atlanta COLO)
    By JordanJac in forum Colocation and Data Centers
    Replies: 3
    Last Post: 02-10-2006, 10:47 PM
  5. Colo servers at gnax.com
    By VINAX in forum Colocation and Data Centers
    Replies: 12
    Last Post: 11-05-2005, 01:37 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •