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  1. #1551
    Hello. New customer here. I just signed up for the Unlimited Pro plan. I applied the current promotion coupon "5JW0EJ5VCG" and was still charged $30 for new hosting and domain registration w/ SSH & ID protection. I was expecting 50% off? Did I misunderstand how the coupon works? Thanks.

  2. #1552
    Join Date
    Jul 2005
    Location
    In the Internets
    Posts
    3,468
    Quote Originally Posted by Aqxea View Post
    Hello. New customer here. I just signed up for the Unlimited Pro plan. I applied the current promotion coupon "5JW0EJ5VCG" and was still charged $30 for new hosting and domain registration w/ SSH & ID protection. I was expecting 50% off? Did I misunderstand how the coupon works? Thanks.
    Did you do a year term? It requires a year term, please shoot us an email via our ticketing system and we'll get it sorted out!
    StableHost .:. Unlimited web hosting done right. Experience the unlimited difference.
    PingThat .:. Is your website down? Find out now with our QuickChecker technology.

  3. #1553
    I did do a year term. I sent an email to billing a couple of hours ago.

  4. #1554
    Quote Originally Posted by Aqxea View Post
    I did do a year term. I sent an email to billing a couple of hours ago.
    Edit: Wait, maybe I didn't. I signed up for a new domain as well and I guess that was for a year. So am I going to be billed 8.95/mo. vs. paying for a full year at half price 8.95 x 12 = 107.40 / 2 = 53.70/yr? Is that how the promo works?

  5. #1555
    Join Date
    Jul 2005
    Location
    In the Internets
    Posts
    3,468
    Quote Originally Posted by Aqxea View Post
    Edit: Wait, maybe I didn't. I signed up for a new domain as well and I guess that was for a year. So am I going to be billed 8.95/mo. vs. paying for a full year at half price 8.95 x 12 = 107.40 / 2 = 53.70/yr? Is that how the promo works?
    What is your ticket number? We'll communicate through the ticket.
    StableHost .:. Unlimited web hosting done right. Experience the unlimited difference.
    PingThat .:. Is your website down? Find out now with our QuickChecker technology.

  6. #1556
    Quote Originally Posted by stablehost View Post
    What is your ticket number? We'll communicate through the ticket.
    103815. Thanks. Sorry for the confusion.

  7. #1557
    Join Date
    Jul 2005
    Location
    In the Internets
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    3,468
    Quote Originally Posted by Aqxea View Post
    103815. Thanks. Sorry for the confusion.
    We responded to that ticket several hours ago asking how we could help - as your email was blank. Please respond back and we'll help out!
    StableHost .:. Unlimited web hosting done right. Experience the unlimited difference.
    PingThat .:. Is your website down? Find out now with our QuickChecker technology.

  8. #1558
    lol, sorry. I swear I typed something. Just installed Windows 10 and am using the default mail app. Maybe we found a bug. I'll resend it.

  9. #1559
    The offer doesn't say it but apparently doesn't work on 1 month:
    "Coupon Code: 5JW0EJ5VCG - 50% off any shared hosting plan for the life of your account"

    I am looking around hoping to try before i buy (a year or more) -- e.g. Hostgator has a 1 cent for the first month... so i'm trying that one out.

    I also noticed there is a $2.50 fee to turn on SSH; i don't like that :-(

    So if you can help me out, i would like to try your service. i don't mind paying a couple of dollars but 9 + 2.50 is too much just for speculation.

  10. #1560
    Join Date
    Jul 2005
    Location
    In the Internets
    Posts
    3,468
    Quote Originally Posted by ebeighe View Post
    The offer doesn't say it but apparently doesn't work on 1 month:
    "Coupon Code: 5JW0EJ5VCG - 50% off any shared hosting plan for the life of your account"

    I am looking around hoping to try before i buy (a year or more) -- e.g. Hostgator has a 1 cent for the first month... so i'm trying that one out.

    I also noticed there is a $2.50 fee to turn on SSH; i don't like that :-(

    So if you can help me out, i would like to try your service. i don't mind paying a couple of dollars but 9 + 2.50 is too much just for speculation.
    Hi - you need to purchase atleast a year term in order to get the recurring discount - sorry about that!
    StableHost .:. Unlimited web hosting done right. Experience the unlimited difference.
    PingThat .:. Is your website down? Find out now with our QuickChecker technology.

  11. #1561
    Thanks.
    so then i have a question about features.
    My current host offers Installatron. I have grown quite fond of the features that installatron offers with regard to making automated backups of my wordpress installation.

    I see you use softaculous (right?).

    Has Stablehost enabled these backup/restore features in softaculous?:
    "NOTE : Automated Backups option will not be available to you if your admin has disabled Backups/Restore on the server"
    (i couldn't post the link; google softaculous backup restore).

  12. #1562

    Move my website

    I want to move my site to your hosting.. need assistance

  13. #1563
    Join Date
    May 2008
    Location
    London
    Posts
    198
    any chance of providing migration?

  14. #1564
    the coupon code 5JW0EJ5VCG still valid?

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