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  1. #1
    Join Date
    Nov 2002
    Location
    Portland, Oregon
    Posts
    2,948

    Yet More Kudos To DedicatedNow/FortressITX

    In less than one month, I will have been a DedicatedNow customer for a year. Since then, I've implemented managed features Like AppliCure dotDefender, and an R1Soft 50gb backup solution. What started out as a middle-of-the-road server is getting beefier as time goes by.

    Today I added more RAM to the server at Fortress. I wasn't expecting the response I received about this, but regardless, I'm beaming about i....

    See below: These folks really do care about their customers.

    ---------------------------------------------------------------
    Hello

    The RAM upgrade was completed.
    In order complete the memory upgrade, the motherboard had to be replaced. Due to the change with the motherboard onboard NIC, there is a different MAC addres which is causing issues with your secondary IPs and the new /28 you've ordered which will be fixed soon.

    Additionally, we upgraded your CPU to a P4 2.4. (from a 1.8 mind you) and installed the additional RAM for you as well .
    -----------------------------------------------------------------

    Joseph Jackson and Yaz Hernandez were most helput with this implementation, and went above and beyond the call of duty to ensure that I was satisfied with the end result, which of course I was I was more than simply "pleased" with the outcome. With what I'm paying, I feel like I'm ripping THEM off.

    Kudos again, FITX.
    | John Edel Jetfire Networks L.L.C. Trusted Hosting Solutions
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  2. #2
    Join Date
    Oct 2002
    Location
    In a house
    Posts
    949
    John,

    Thank you so much for the kind words and continued patronage. It always makes me feel good when I know that our staff are always on top of things and following through to ensure all aspects of your hosting exp with us is a positive one. Also I'll go ahead and take care of adding some fees onto your account, just don't want you to feel like you're taking advantage of us

    Thanks again!

  3. #3
    Join Date
    Aug 2007
    Posts
    6,882
    Thanks for the review mate. That kind of a response makes the customer happy always. A kind of proactive attitude from these guys. Keep us updated about your hosting journey with them in future also.

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